Wholesale LED Lights Reviews

Name: Wholesale LED Lights
Rating: 4.37

4.4 Rating 5,075 Reviews

84 %

of reviewers recommend Wholesale LED Lights

4.4

Based on 5,075 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0116 321 4120

Email:

cs@wled.co.uk

Location:

86, Scudamore Road, Leicester
LE3 1UQ

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Wholesale LED Lights 5 star review on 2nd October 2021

134

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the lights I received. They have transformed my kitchen with a modern look and the LEDs have greatly improved the brightness in this room. I had one issue regarding one light that was wrongly packaged but this was easily dealt with through Customer services. These things happen in life therefore I am still happy enough to give the company a 5 star rating.”

Helpful Report

Posted 4 years ago

“It took almost two months to receive the order.”

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Posted 4 years ago

“I did a search for rechargeable lights & bought 4. They arrived and were wired lights which I needed to return. Not only was the person I talked to to really rude and stroppy about returning them, basically calling me stupid that I didn’t read the small print spec in detail, but I had to pay a lot of postage to return them and now 8 days later they have still not processed my refund. I wouldn’t use them again if you paid me.”

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Posted 4 years ago

“Wouldn’t use very poor customer service. Ordered lights and still hadn’t been dispatched 11 days after order.”

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Posted 4 years ago

“Try sending me the right goods the first time....AND THEN TRY SENDING ANYTHING AT ALL FOLLOWING RETURN OF WRONG GOODS.”

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Posted 4 years ago

“I ordered 1 metre of white 4mm LED strip, an aluminium strip with frosted cover and a 12v power supply intending to make up a light for a cupboard. The illustration on the website clearly showed a socket connector on the end of the LED strip so I was disappointed when the order arrived with a short piece of wire soldered onto the end of the strip. I phoned Customer services , explained my dilemma and was asked to send a photo of the end of the strip and I would receive a call back with instructions on what to do next. I didn't receive a call back and it being Friday I waited till Monday to try again. A different agent told me that that was how the strip came and told me I needed an adaptor to connect the strip with the power supply. No mention was made of male or female adaptor and since I already had a power supply I assumed the adaptor I needed would be the correct one sent. It wasn't. I then ordered the correct one - a female adaptor. Then when I went to mount the assembled fitting, although I was careful, the soldered wire, all 10 cm of it, came away. I have attempted to reattach it but so far without success. Overall I feel that the experience has been disappointing. The products seem good but the flimsy nature of the attached join and the lack of help from Customer Support - which led to further unnecessary expense rather let the side down.”

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Posted 4 years ago

“Brilliant!”

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Posted 4 years ago

“Very happy with the service received - prompt delivery and remote I ordered works perfectly to replace the one that was useless so able to use my light again. Thank you.”

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Posted 4 years ago

“Excellent service very fast delivery. Keeps you update on delivery.The light is very good easy to in stall.”

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Posted 4 years ago

“Easy to put together and gives a terrific bright light. I'm very impressed with the service and quality.”

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Posted 4 years ago

“The T8 tubes look great but as yet I can't tell you how well they work as the tubes arrived without LED fuses to replace the batten starters in the old fluorescent strips. I have contacted the office and been told that they are currently out of stock, so I patiently await their arrival to be able to use my new tubes in my garage.”

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Posted 4 years ago

“LED T8 tubes arrived carefully packed. However the starter motors were not included which necessitated a phone call. They arrived in 2 days.”

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Posted 4 years ago

“Got through to your sales team quickly and did not have to go through an answering service.Staff were efficient and knew about the products.I have not fitted all the lights yet but I do not anticipate ant problems.One disappointment I did have was my order was under 20 kg but you packaged it in three separate parcels instead of one which cost me £15 extra in delivery charges.”

Helpful Report

Posted 4 years ago

“Ordered infinity plus 70w floodlight Tuesday paid for a 24 hour postal service received floodlight Saturday teatime??? Phoned customer service to be told it's a special order (when ordered item was in stock)??? & the 24 hour postal service starts when Royal Mail receives order??? Very poor service...”

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Posted 4 years ago

“Customer service very rude poor quality cheap chinese imports wont ever use again certainly wont recommend too family or friends shambles of a company keep away......”

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Posted 4 years ago

“Well made product, just what I wanted”

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Posted 4 years ago

“Good seller”

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Posted 4 years ago

“The link between the light and the sensor is fragile and was broken on arrival. Used superglue to reattach. The light works fine but activates 24hrs instead of only when ambient light is low.”

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Posted 4 years ago

“Great easy to use website. Brilliant lights at very reasonable prices.”

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Posted 4 years ago

“Terrible customer service, I have called and emailed about damaged item and it seems they do not want to respond .”

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Posted 4 years ago

Wholesale LED Lights is rated 4.4 based on 5,075 reviews