Wholesale Ninjas Reviews

Name: Wholesale Ninjas
Address: 200, Continental Drive, 200, Continental Drive, Newark
Rating: 4.38

4.4 Rating 1,106 Reviews

83 %

of reviewers recommend Wholesale Ninjas

Company Reviews

Metrics

Info

4.4

Based on 1,106 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great Pallet! Wasn't sure what to expect but it was excellent. Ive sold less than 10% items and already paid for it! Looking forward to the next one!”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to share your positive experience with our pallets! We are thrilled to hear that you have already seen a return on your investment, having sold less than 10% of the items. Our team is dedicated to providing a diverse range of high-quality items in each pallet, ensuring our customers can maximize their success. Your satisfaction and success are our top priorities, and it's fantastic to know that we've been able to exceed your expectations. We're excited for you to receive your next pallet and continue to enjoy the benefits of our curated selections. Please don't hesitate to reach out if you have any questions or need assistance in the future. We're always here to help! Thank you again for your kind words and support. We wish you continued success in your endeavors.

Posted 1 year ago

“It’s okay. I had delivery issues with FedEx and not thrilled that’s the shipping service they use. Also had one item so far I had to issue a return and calm a customer down because the product they received was USED and almost empty. I understand damage to some products, but shipping any kind of used product is unacceptable. I probably won’t be using again.”

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Posted 1 year ago

Thank you, Chanel, for your feedback about Wholesale Ninjas. Your satisfaction is important to us. When you encounter an issue with your order, please email our customer service team at customer.care@wholesaleninjas.com. Our customer service team is here to help! We strive to provide our clients with the best products and customer experience possible. If there's anything we can do to make your experience even better, please let us know. We are always here to help!

Posted 1 year ago

“Yes! We love y'all so much and we can do that for you.”

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Posted 1 year ago

Thank you so much, Chris! We really appreciate your 5-star rating of Wholesale Ninjas! We appreciate your kind words!

Posted 1 year ago

“Wholesale Ninjas- What I like about Them is how fast they shipped out my orders. The products are clean and ready to sell!”

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Posted 1 year ago

Thank you so much for the 5 star rating - we really value your support! We are so pleased to hear that you had a great experience with Wholesale Ninjas; it's always great to hear from a loyal customer. We strive to provide high quality products and fast delivery, so it's great to hear that your orders were delivered promptly. We really appreciate your feedback and thank you again for being an awesome customer!

Posted 1 year ago

“I had an issue with my order i sent a review and the customer service was beyond my expectations. everybody was so kind and make sure I was happy with my order thank you so much I will be buying again great team great customer service.you deserve 5 stars..”

Helpful Report

Posted 1 year ago

Thank you for your review and for rating us 5 stars! We are delighted to hear that your issue with your order was handled beyond your expectations and that everyone was so kind. We are thrilled you will be buying from us again and value your support of our team. Thank you for your kind words!

Posted 1 year ago

“I was very happy with my first order and ordered two more. When the second came it had 84 items that had expired or expiring this month😥 84 out of 500. For a newbie that was a huge loss. Whole Sale Ninja was very responsive and helped with resolve the issues.”

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Posted 1 year ago

“They go above and beyond for their customers. I am very pleased with their customer care.”

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Posted 1 year ago

Thank you so much, Ronald, for giving Wholesale Ninjas a 5 star rating. We are so glad that you have enjoyed the excellent customer care that we provide. It is extremely important to us that our customers are more than pleased with their experience, and we are delighted that you are. We appreciate your feedback and look forward to serving you again soon!

Posted 1 year ago

“I was very displeased with my box I reached out several times to make the matter better but no response. I WILL not use again because 65% of my items were junk.”

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Posted 1 year ago

“I am really happy with the clothing I’ve received. Why is your store damn near empty? There’s nothing but target clothing?”

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Posted 1 year ago

Thank you for your five-star rating of Wholesale Ninjas, Jessica! We appreciate your patronage and feedback. Unfortunately, our store has been experiencing high levels of turnover lately, as we had a recent influx in orders for our clothing. Although our stock might not appear as full as we'd like, rest assured there is plenty of Target-esque clothing from us in the back! I'm really glad that you are happy with the clothing you have received!

Posted 1 year ago

“Great merchandise and fast shipping”

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Posted 1 year ago

Thank you for your 5 star rating of Wholesale Ninjas, Greg! We really appreciate your feedback on our great merchandise and fast shipping. We look forward to serving you in the future.

Posted 1 year ago

“Product arrived as described. The shipping fee was reasonable and very fast.”

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Posted 1 year ago

“I have purchased multiple boxes from wholesale ninjas and have never had a problem with them. Recently I decided to splurge and buy my first “pallet”. Which was the all star package. I wanted to purchase to try and resell to help support my two kiddos as times have been tough. Unfortunately I was extremely disappointed as the two bigger boxes from Amazon weren’t what I had expected. One box had a bottle of some sort of car oil/grease in it that was individually bagged but had still managed to leak all over everything. I salvaged whatever I could but I had to toss over 50 items that I could not get grease/oil off off. The other box had some glass items that had broke inside. The nail polish, makeup, jewelry and ect was all packaged nicely however. I felt like I was at a huge loss financially but I will still continue to support and purchase the smaller boxes for personal use.”

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Posted 1 year ago

“Ultra fast shipping and products in terrific condition!”

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Posted 1 year ago

Thank you so much, Barbara, for your 5-star rating of Wholesale Ninjas! We really appreciate it! We love hearing that you had a great experience with our ultra fast shipping and products in terrific condition! We hope you'll keep partnering with us well into the future!

Posted 1 year ago

“I reached out after my order as there was too many open products in my order. I got one response asking for pictures which I provided. After I emailed the pictures I got ghosted. Several emails with no replies for updates just nothing. Horrible customer service and their guarantee that 95% is undamaged and unexpired is a joke. Because a guarantee means they will take care of it if it isn't right but they dont.”

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Posted 1 year ago

“The box i got was good. The only thing i didn't like was tha it has like 10%of the items expiring this months which mean i couldn't sell them as i mainly sell online besides that everything else was good.”

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Posted 1 year ago

“Could you answer emails and messages by instragam, I asked if you have lots of diapers to sell, so far no answer.”

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Posted 1 year ago

Thank you for your 5 star rating of Wholesale Ninjas! We truly appreciate your kind words. We apologize for not having a response to your question about Instagram messages and diapers. Again, thank you for your support!

Posted 1 year ago

“The service was fine as far as the shipment. Not that happy with the items sent. Not sure about purchasing again.”

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Posted 1 year ago

“Very bad I received trash”

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Posted 1 year ago

“Items received were junk. Really nothing to be sold or used. I have bought several half pallets and full pallets and have always been able to make my money back plus some. With the 75 items I purchased from you it is stuff that cannot be sold online or in a garage sale. Items that need put together but their is no clue what the item is or how to put together.”

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Posted 1 year ago

“they do a good job and don't send you a lot of broken stuff like others do”

Helpful Report

Posted 1 year ago

Wholesale Ninjas is rated 4.4 based on 1,106 reviews