Name: Wido
Address: Unit 5a - 5b Bestwood Business Park Bestwood Village Nottingham, Nottingham
Rating: 4.02

“very good and reliable site”

Helpful Report

Posted 6 years ago

HI, I am Glad that you are happy with the Wido service, we strive on meeting our customers expectations. Also I am delighted to see you are happy with your new product. Hope to see you shopping with us again soon Kindest Regards, Dec Customer Care Team @ Wido

Posted 5 years ago

“The order arrived well packaged and the courier company was on time. Plus delivery was free.”

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Posted 6 years ago

Hello! Many thanks for your review! I am delighted to see you are happy with your new product. Hope to see you shopping with us again soon Kindest Regards, Dec Customer Care Team @ Wido

Posted 5 years ago

“I haven’t received my order yet!!!!”

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Posted 6 years ago

Hi, I have look and we do seem to have a message from you which hasn't had a response, which i can only give my dearest of apologies. If you haven't received your item now, i can either offer for me to send you a new one out or a full refund. Hope this is helpful. Many Thanks Dec @wido support

Posted 5 years ago

“Item not arrived ordered on the 6th December & said next day delivery, still waiting. Can't review the product yet”

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Posted 6 years ago

Hi, I can only give my dearest of apologies. If you haven't received your item now, i can either offer for me to send you a new one out or a full refund. Hope this is helpful. Many Thanks Dec @wido support

Posted 5 years ago

“Speedy and efficient.”

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Posted 6 years ago

Hello! Many thanks for your review! I am delighted to see you are happy with your new product. Hope to see you shopping with us again soon Kindest Regards, Dec Customer Care Team @ Wido

Posted 5 years ago

“Was delighted to find two Xmas gifts for my daughter had only planed on buying one but one was discounted so money saved put towards the other still awaiting my delivery and then will be picking something else with my 10% discount thank you”

Helpful Report

Posted 6 years ago

HI, I am Glad that you are happy with the Wido service, we strive on meeting our customers expectations. Also I am delighted to see you are happy with your new product. Hope to see you shopping with us again soon Kindest Regards, Dec Customer Care Team @ Wido

Posted 5 years ago

“I ordered the product and it arrived the next day - super fast. Very good service. The instructions for the product weren’t very clear but seeing if it works.”

Helpful Report

Posted 6 years ago

Thank you for taking your time to share your experience. Your feedback is really valuable to us. Wido works very hard to ensure that the items we supply are impeccable and we strive to make sure that our customer service meets the same standard. We hope that if there is anything else we can do for you, you won’t hesitate to let us know. We are currently looking in to making the instruction clearer. Best wishes, Dec Customer Care Team @ Wido

Posted 5 years ago

“Very good service and prompt delivery. A very good shopping service”

Helpful Report

Posted 6 years ago

Hello! Many thanks for your review! I am delighted to see you are happy with your new product. Hope to see you shopping with us again soon Kindest Regards, Dec Customer Care Team @ Wido

Posted 5 years ago

“Just as described, fast delivery, very pleased with product. Would recommend.”

Helpful Report

Posted 6 years ago

HI, I am Glad that you are happy with the Wido service, we strive on meeting our customers expectations. Also I am delighted to see you are happy with your new product. Hope to see you shopping with us again soon. Kindest Regards, Dec Customer Care Team @ Wido

Posted 5 years ago

“Good service, item delivered next day”

Helpful Report

Posted 6 years ago

Hello! Many thanks for your review! I am delighted to see you are happy with your new product. Hope to see you shopping with us again soon. Kindest Regards, Dec Customer Care Team @ Wido

Posted 5 years ago

“Packaging was poor for table top. Too heavy for the box. It needed strapping. Otherwise just what I wanted.”

Helpful Report

Posted 6 years ago

Hi, Thanks for you feedback, we will take this on board and look in to this. I do hope you like the item and will look forward to you shopping with us again very soon. Many thanks Dec @wido support

Posted 5 years ago

“very good service.”

Helpful Report

Posted 6 years ago

Thank you for taking your time to share your experience. Your feedback is really valuable to us. Wido works very hard to ensure that the items we supply are impeccable and we strive to make sure that our customer service meets the same standard. We hope that if there is anything else we can do for you, you won’t hesitate to let us know. Best wishes, Dec Customer Care Team @ Wido

Posted 5 years ago

“Prompt delivery But could have been notified earlier”

Helpful Report

Posted 6 years ago

Thank you for taking your time to share your experience. Your feedback is really valuable to us. Wido works very hard to ensure that the items we supply are impeccable and we strive to make sure that our customer service meets the same standard. We hope that if there is anything else we can do for you, you won’t hesitate to let us know. Best wishes, Dec Customer Care Team @ Wido

Posted 5 years ago

“Product it’s amazing .... main issue is delivery company .... to get your reputation up I think you need to change it”

Helpful Report

Posted 6 years ago

Hello! Many thanks for your review! I am delighted to see you are happy with your new product. Hope to see you shopping with us again soon Kindest Regards Dec Customer Care Team @ Wido

Posted 5 years ago

“I’m not happy with one of my chairs as the case that goes around the hydraulic system was cracked so I need it replaced I’m very dissatisfied .can someone please ring Tuesday my numbers are 07968301929 or 01452332874 my salon number thanks wayne .”

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Posted 6 years ago

“Delivery driver came to back door where there is no bell or knocker and leaves a card with no information referring to when or if they will deliver again. Limited information when telephoned the number on card. Boxes torn.”

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Posted 6 years ago

Hello! I am terribly sorry to hear your bad experience with the delivery. I have notified the courier and have been advised this will not be the case again. We hope that if there is anything else we can do for you, you won’t hesitate to let us know. Best wishes Dec Customer care team @wido

Posted 5 years ago

“Great product, speedy delivery & prompt email replies”

Helpful Report

Posted 6 years ago

Thank you for taking your time to share your experience. Your feedback is really valuable to us. Wido works very hard to ensure that the items we supply are impeccable and we strive to make sure that our customer service meets the same standard. We hope that if there is anything else we can do for you, you won’t hesitate to let us know. Best wishes, Dec Customer Care Team @ Wido

Posted 5 years ago

“Delivery very good. Can't rate item as it's a gift.”

Helpful Report

Posted 6 years ago

Hello! I am glad you are happy with your delivery. We strive on meeting the customers needs and make sure our delivery days are all met. If there is anything that i can do for yourself, don't hesitate to contact further. Best wishes Dec, customer care @ Wido

Posted 5 years ago

“The box to my parcel was wet and ripped and the corner of my dressing table was broke”

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Posted 6 years ago

Thank you for your review Firstly, let me please apologise you have not had an update regarding your delivery. I have spoken to both my colleagues you conversated with yesterday who have advised me of the issues you have had. I sincerely apologise for the damage on your delivery yesterday - I have advised our couriers on this situation. If there is anything we can do for you further in the future, please do not hesitate to contact us. Many Thanks, Dec @ Wido customer care

Posted 5 years ago

“The bench I brought was just what I was looking for.Very good quality very easy to put together.Delivery was very quick,ordered lunch time,arrived next morning.very quick”

Helpful Report

Posted 6 years ago

Hello! Many thanks for your review! I am delighted to see you are happy with your new product. Hope to see you shopping with us again soon Kindest Regards, Dec Customer Care Team @ Wido

Posted 5 years ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

Wido Reviews