Wido Reviews

Name: Wido
Address: Unit 5a - 5b Bestwood Business Park Bestwood Village Nottingham, Nottingham
Rating: 4.02

4.0 Rating 1,561 Reviews

75 %

of reviewers recommend Wido

4.0

Based on 1,561 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

Visit Website

Email:

contact@widosupport.com

Location:

Unit 5a - 5b Bestwood Business Park Bestwood Village Nottingham
Nottingham
NG6 8TQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No issues with the service, the ordering process was straight forward and my order arrived quickly. However the item itself came with very poor assembly instructions so bad I have not yet managed to complete the assembly and fear I have wasted my money.”

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Posted 4 years ago

“Very disappointed, chose Wido because of next day delivery to tie in with my daughter’s shifts at work, no info received on delivery, unable to speak to anyone, emailed twice, no response, then received call when Drive about to deliver!!!”

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Posted 4 years ago

“It appears that the website on my tablet quoted 4 to 5 day delivery. However on my phone it was next day delivery. I was impressed that I received my order the following day. The item was as stated and easy to errect. It would also be appreciated to offer an item that is for smaller bins, that is not quite so deep. Overall very pleased with the wheelie bin shed.”

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Posted 4 years ago

“Quick delivery but unfortunately the umbrella was broken emailed several times but didn't hear from them straight away but when they did get in contact a new umbrella was sent straight out. Brilliant customer service definitely would order again ,made another review before which was not positive but this is before they rectified the problem”

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Posted 4 years ago

“Brilliant product and fast delivery, thanks again..”

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Posted 4 years ago

“Excellent service very fast delivery Very satisfied”

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Posted 4 years ago

“We put the item together and it is very flimsy . The instructions were very poor and I believe the item wasn’t worth the £199 we paid for it .”

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Posted 4 years ago

“Brilliant service. Highly recommend.”

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Posted 4 years ago

“I bought a 3 wheelie bin wooden cover made from wood. I know it was reasonable cheap at £130 but it’s the most flimsy and terrible put together workmanship I’ve had the unfortunate to put together. A lot of the slats were broken due to nails splitting the flimsy timber. When I was finished nothing sat flush or square, especially the top gates and front gates. I ended up taking it apart, refining about 40% and putting it back together just to get it looking half decent. A lot of my neighbours have enquired about it and I have stirred them away from your model.”

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Posted 4 years ago

“Very pleased with table came very quickly.”

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Posted 4 years ago

“Great service, very pleased with the item and delivery was as informed.”

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Posted 4 years ago

“Expected next day delivery by DHL on the 19th, did not arrive, tracked delivery was informed delivery on 20th, did not arrive. Tried contacting Wido informed that they would answer in three days. Tracked again and informed 21st.....you know what is coming next! Did not arrive. Having to purchase again from another supplier where I can collect. Not a great way to run a business or customer services department. I cannot put in writing what my opinions of DHL are. All in all absolutely awful and regret the purchase. They will of course be returned if and when DHL decide to deliver them. NOT AT MY COST MAY I ADD. I will contact my credit card company to reclaim the purchase price in full under section 75 of the consumer credit act.”

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Posted 4 years ago

“Delighted with my product and the speed of delivery 👏🏼👏🏼👏🏼”

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Posted 4 years ago

“DO NOT USE WIDO !!! I ORDERED A GARDEN BENCH SATURDAY 16th MAY 2020. STILL HAVE NOT RECEIVED IT DESPITE TRYING TO RING FOR 2 HOURS VOICEMAIL SAID 4th IN LINE 25 MINUTES WAIT THEN NEXT IN LINE AND MINUTES WAIT TIME KEPT INCREASING!! PUT THE PHONE DOWN AFTER 2 HOURS OF THIS. EMAILED THEM FOR UPDATE AND TODAY FOR ORDER CANCELLATION AND REFUND. STILL NO DELIVERY INFORMATION AND STILL NOT RECEIVED ITEM BUT HAVE BEEN ASKED FOR THIS REVIEW!!!!!”

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Posted 4 years ago

“Our bench arrived yesterday, the delivery guy pointed out the damaged box and took a photo.. When we assembled our bench it was clearly buckled, straight away I took photos and emailed the issue... No one has responded....”

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Posted 4 years ago

“Next day delivery you promised. So I bought a gift. £150 I spent on a birthday present. One week later I'm still waiting for it. Despite several emails all I've had is one reply with the tracking details. But item isn't shipped. Don't promise next day delivery. It's false advertising. Will not be purchasing from you again. Customer service is not good.”

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Posted 4 years ago

“Good delivery time- very prompt. One of the attachments was misallinged so we needed a handyman to sort it out”

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Posted 4 years ago

“Product still not delivered and haven't heard anything yet with regard to a delivery date. Ordered a week ago and payment was taken straight away.”

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Posted 4 years ago

“Easy ordering and quick delivery”

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Posted 4 years ago

“My board arrived promptly - thanks. (Lacking 5 stars as I'm struggling with the site on my return for another order.)”

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Posted 4 years ago

Wido is rated 4.0 based on 1,561 reviews