Wido Reviews

Name: Wido
Address: Unit 5a - 5b Bestwood Business Park Bestwood Village Nottingham, Nottingham
Rating: 4.02

4.0 Rating 1,561 Reviews

75 %

of reviewers recommend Wido

4.0

Based on 1,561 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

Visit Website

Email:

contact@widosupport.com

Location:

Unit 5a - 5b Bestwood Business Park Bestwood Village Nottingham
Nottingham
NG6 8TQ

Write Your review

Tell us how Wido made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick delivery but arrived scratched and bolts did not line up. More importantly it was much higher than advertised. I would have returned it but require a desk to use immediately.I will use it for the two weeks it is needed For my granddaughter to study at and then dispose of it”

Helpful Report

Posted 4 years ago

Hi Donna Many thanks for your review Firstly, please accept my sincere apologies for the way you feel in regards to one of our items. I would like to resolve this for you With reference to your item arriving damaged and not aligning up, please are you able to send us some images of this to our contact@widosupport.com please? Once received, I will be able to sort this right away For the height, I have just checked all the stock and the clearance area underneath is 67cm whereas from floor to top of the desk is 74cm - can you please confirm what the height of the one you have received? I look forward to your response Warm Regards, Customer Care Team

Posted 4 years ago

“This supposed bin store is the worst product I have ever bought online. The wooden materials are as cheap as they can possibly find, akin to balsa wood. Those parts that were pre- assembled were held together with flimsy and often bent staples and the rest are supposed to be self assmbly according to a "manual". The manual has been photocopied so many times it was in places difficult to see and the language was incomprehensible.The kit came complete with a package of screws and bolts, which was unsurprisingly incomplete. When I phoned to complain I was promised another pack which also came incomplete. When the unit was finally assembled it was obvious that the design was faulty, you either have to push the bins in handle outwards ( in order to be able to remove them smoothly) in which case the swing lid becomes useless as it opens in the opposite direction, or you have to push the bins in with the handles at the rear making full bins difficult to remove. The design only allows the swing top to be opened to about 30 degrees, before one piece of wood crushes another.on complaining I was told to send photos so that " our designers can improve the product". Here's a clue, sack the "designers" and start again trying to make a useful product. Needless to say the flimsy finished article came apart in the first gust of wind. It has now become my most expensive kindling wood. A poor product and poor service”

Helpful Report

Posted 4 years ago

Hi Thank you for your review, I am sorry you feel this way. I have looked into this for you and can see we have tried to sort the issues for you. I can see a full new pack of screws has been sent in which we had no correspondence to advise screws were missing. I can also see my colleague asked for images so we can see the damage to either send new parts a new item or refund, in which we also had no correspondence. If you wish to get in contact we are still here to help I do hope to hear from you soon Many thanks Customer Care Team

Posted 4 years ago

“Great shopping experience with Wido. Item as described at a great price and free postage. Thanks Wido.”

Helpful Report

Posted 4 years ago

Hi Philip Many thanks for your review! Here at Wido we are grateful for your kind words and happy you like your product and the service you have recieved We hope to see you shopping again with us soon. Have a great day Customer Care Team

Posted 4 years ago

“One of the best heaters i have ever used.”

Helpful Report

Posted 4 years ago

Hi Bashaar, Many thanks for your review, I am delighted you feel this way and really hope to see you shopping with Wido again! Enjoy your product Kind Regards, Customer Care Team

Posted 4 years ago

“At 2nd attempt of trying to buy a bin ( 1st time not in stock) - I found staff very helpful, friendly and efficient.”

Helpful Report

Posted 4 years ago

Afternoon Anita, Thank you for your review I am very happy you was satisfied with the service you receievd from the Customer Care Team at Wido. I will pass on your kind words to the advisor you spoke with Have a lovely day Kind Regards, Customer Care @ Wido

Posted 4 years ago

“Easy to order prompt delivery but couldn't get discount voucher for first order to work but price was still better than I could find anywhere elsd”

Helpful Report

Posted 4 years ago

Hi Andy Many thanks for your review - I am delighted with the way you feel in regards to the service you received. I am sorry to hear the discount code didnt work - drop us an email on contact@widosupport.com and I will see what we can do for you I hope to see you shopping with Wido again Kind Regards, Customer Care @ Wido

Posted 4 years ago

“Excellent service. Great quality and quick delivery. Thank you.”

Helpful Report

Posted 4 years ago

Hello, Many thanks for your 5* review - here at Wido we are very happy you are satisfied with the product and service you have received! Hope to see you shopping with us again soon! Warm Regards, Customer Care Team

Posted 4 years ago

“Bought ramps received the next day good price and quality”

Helpful Report

Posted 4 years ago

“Lady on phone was extremely helpful service same”

Helpful Report

Posted 4 years ago

Hi Kenneth Many thanks for your review! Here at Wido we are grateful that you are satisfied with our service, this is definitely the standard we aim for We hope to see you shopping again with us soon. Have a great day Customer Care Team

Posted 4 years ago

“The communication was excellent, delivery was as promised and customer service was spot on. The product is a lovely colour and really good value for money.”

Helpful Report

Posted 4 years ago

Hello, Many thanks for your review! Here at Wido we are grateful for your kind words and happy you like your product and the service you have received We hope to see you shopping again with us soon. Have a great day Customer Care Team

Posted 4 years ago

“Great service and super quick delivery. Our tables are exactly as we expected and will look perfect in our living room! Very happy and would definitely recommend”

Helpful Report

Posted 4 years ago

“Fast delivery, great customer service!”

Helpful Report

Posted 4 years ago

Good Afternoon Josh, Many thanks for your review, I am delighted you feel this way in regards to our service and the product you have received and really hope to see you shopping with Wido again! Enjoy your product Kind Regards, Customer Care @ Wido

Posted 4 years ago

“it's very poor delivery service although I was meant to receive my parcel on the 4/02/20 I still haven't receive my parcel”

Helpful Report

Posted 4 years ago

“The only problem was no instructions, but we phoned your team who were very helpful and sent me them via email asap. Very pleased with the product as well.”

Helpful Report

Posted 4 years ago

“My parcel was left outside in the rain all day by the courier. The items inside were faulty and damaged. Took 10 days for replacement parts with no offer of a refund or return. Certainly wouldn't use again or recommend to others.”

Helpful Report

Posted 4 years ago

“Lovely toy box at great price! Fast shipping too :). Very pleased!”

Helpful Report

Posted 4 years ago

“My 2 year old loved the table. It's good quality easy to put together”

Helpful Report

Posted 4 years ago

“Good product.good price.good delivery”

Helpful Report

Posted 4 years ago

Hi Thank you for your kind review We are glad you like the item and the service Kind regards Customer care at WIDO

Posted 4 years ago

“Wido excellent service can not fault your response item sent was damaged and I was offered a 50% discount but as item was a gift I declined. I then received a new item 2 days later and told to keep the original item as well. Thank you so much.”

Helpful Report

Posted 4 years ago

“Wido performed to a standard that can only be called excellent, will be ordering from wido again in the future”

Helpful Report

Posted 4 years ago

Wido is rated 4.0 based on 1,561 reviews