Name: Wido
Address: Unit 5a - 5b Bestwood Business Park Bestwood Village Nottingham, Nottingham
Rating: 4.02

“order Monday received next day , first class service.good price.”

Helpful Report

Posted 5 years ago

Hi, I am delighted that you like your item, we take our customer care very seriously and strive to better the process through every customer. If there is anything we can help you with in the future, please do not hesitate to contact us. Hope to see you shopping with us again. Many Thanks Dec Customer care @wido

Posted 5 years ago

“Product came damaged. Phoned you that day with a photo. Laura sent a replacement and received it the next day. An excellent after sales service.”

Helpful Report

Posted 5 years ago

HI, I am Glad that you are happy with the Wido service, we strive on meeting our customers expectations. Also I am delighted to see you are happy with your new product. Hope to see you shopping with us again soon Kindest Regards, Dec Customer Care Team @ Wido

Posted 5 years ago

“Exactly as it looks and exactly as described. Super easy to put together and I love it so much - what was meant to be for my step daughter I shall be purchasing one for myself too as it's a perfect size for age 10 and above. A bit but for a really little girls room. Will defo buy more products from here again.”

Helpful Report

Posted 5 years ago

Hi, I am delighted that you like your item, we take our customer care very seriously and strive to better the process through every customer. If there is anything we can help you with in the future, please do not hesitate to contact us. Hope to see you shopping with us again. Many Thanks Dec Customer care @wido

Posted 5 years ago

“Very pleased.”

Helpful Report

Posted 5 years ago

HI, I am Glad that you are happy with the Wido service, we strive on meeting our customers expectations. Also I am delighted to see you are happy with your new product. Hope to see you shopping with us again soon Kindest Regards, Dec Customer Care Team @ Wido

Posted 5 years ago

“Postage wasn't next day as stated.I paid £15 and that's standard postage. Ridiculous pricing. You have to look into the terms to see that Northern Ireland doesn't apply. It doesnt state it in the advertising banner across the top, not even an asterisk to lead me to believe other terms apply. Very underhand method of advertising. Will be my last purchase from this site.”

Helpful Report

Posted 5 years ago

Hello! Your feedback is really valuable to us, i am terribly sorry to hear the bad service, i am aware of this situation and it has been dealt with. I can assure you that this kind of customer service will not occur again if you wish to continue shopping with Wido. If there is anything i can help you with further, please do not hesitate to contact me. Many Thanks, Dec @Wido customer care

Posted 5 years ago

“Horrible company. Received dame aged and used items with missing parts! STAY AWAY FROM THIS COMPANY!”

Helpful Report

Posted 5 years ago

Hi Yassin Thank you for your review I do want to apologise you feel disappointed with our services. I can see you have notified us Saturday that your item arrived damaged - this is currently being looked into and actioned for you. Rest assured, we do take all complaints on board and will ensure we get to the bottom of how this has occurred and speak to all relevant departments and therefor please do not feel like you cannot order from us again. We will do our upmost best to resolve this as quickly and efficiently for you. Many thanks Leigh Customer Care Team Leader

Posted 5 years ago

“Had a minor problem with the item, they dealt with it by email, replied quickly and sent replacement which arrived the following day. Very good service, I definitely would recommend them.”

Helpful Report

Posted 5 years ago

Hi, I am delighted that you like your item, we take our customer care very seriously and strive to better the process through every customer. If there is anything we can help you with in the future, please do not hesitate to contact us. Hope to see you shopping with us again. Many Thanks Dec Customer care @wido

Posted 5 years ago

“Would have given full marks, but the frost on table glass had mark on it, as if it had been missed while frosting it.everything else perfect, I new to online shopping.”

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Posted 5 years ago

“Your service was excellent. This not a comment on the Gazebo which i have not had time to unpack.”

Helpful Report

Posted 5 years ago

Hello! Many thanks for your review! I am delighted to see you are happy with your new product. Hope to see you shopping with us again soon Kindest Regards, Dec Customer Care Team @ Wido

Posted 5 years ago

“order placed sunday but did not receive confirmation email till Monday. No details to confirm that would be the case. It would be even better if email could be received straight away. It made me concerned as I had not used your site before. Other wise a good experience.”

Helpful Report

Posted 5 years ago

Thank you for taking your time to share your experience. Your feedback is really valuable to us. Wido works very hard to ensure that the items we supply are impeccable and we strive to make sure that our customer service meets the same standard. We hope that if there is anything else we can do for you, you won’t hesitate to let us know. Best wishes, Dec Customer Care Team @ Wido

Posted 5 years ago

“As described - thank you. Just what we were looking for, and easy to raise the umbrella which is great.”

Helpful Report

Posted 5 years ago

Hi, I am delighted that you like your item, we take our customer care very seriously and strive to better the process through every customer. If there is anything we can help you with in the future, please do not hesitate to contact us. Hope to see you shopping with us again. Many Thanks Dec Customer care @wido

Posted 5 years ago

“We're prompt delivery and goods are good quality.”

Helpful Report

Posted 5 years ago

Hi, I am delighted that you like your item, we take our customer care very seriously and strive to better the process through every customer. If there is anything we can help you with in the future, please do not hesitate to contact us. Hope to see you shopping with us again. Many Thanks Dec Customer care @wido

Posted 5 years ago

“Fantastic, Everything works, as it should, and super fast delivery”

Helpful Report

Posted 5 years ago

HI, I am Glad that you are happy with the Wido service, we strive on meeting our customers expectations. Also I am delighted to see you are happy with your new product. Hope to see you shopping with us again soon Kindest Regards, Dec Customer Care Team @ Wido

Posted 5 years ago

“I purchased a bed for my dog, my husband put it together and within ten minutes it ripped at the seams. I e mailed straight away to complain and asked for my money back and two days later have received no reply.”

Helpful Report

Posted 5 years ago

Hello! Your feedback is really valuable to us, i am terribly sorry to hear the bad service, i am aware of this situation and it has been dealt with. I can assure you that this kind of customer service will not occur again if you wish to continue shopping with Wido. If there is anything i can help you with further, please do not hesitate to contact me. Many Thanks, Dec @Wido customer care

Posted 5 years ago

“Very good service great price everything works as should 38l oven, super fast delivery, i highly recommend WIDO 10/10, Cant fault will be using again, thank you mark clements”

Helpful Report

Posted 5 years ago

Hi, I am delighted that you like your item, we take our customer care very seriously and strive to better the process through every customer. If there is anything we can help you with in the future, please do not hesitate to contact us. Hope to see you shopping with us again. Many Thanks Dec Customer care @wido

Posted 5 years ago

“Nice chairs deluvered promptly. Would use this site again”

Helpful Report

Posted 5 years ago

Hi, I am delighted that you like your item, we take our customer care very seriously and strive to better the process through every customer. If there is anything we can help you with in the future, please do not hesitate to contact us. Hope to see you shopping with us again. Many Thanks Dec Customer care @wido

Posted 5 years ago

“Very pleased with the service received, quick delivery with well packed parcel, would certainly recommend.”

Helpful Report

Posted 5 years ago

Hi, I am delighted that you like your item, we take our customer care very seriously and strive to better the process through every customer. If there is anything we can help you with in the future, please do not hesitate to contact us. Hope to see you shopping with us again. Many Thanks Dec Customer care @wido

Posted 5 years ago

“Bought massage bed which was delivered on time but brackets didn't fit so it wasn't possible to put it together. Tried to ring several times but just got a message saying they were busy and please call back later. They did respond to email though.”

Helpful Report

Posted 5 years ago

Thanks for your feedback, we really appreciate it. All of the Feedback is taken in to account and acted up on. If there is anything we can do to help further, please contact us. Hope to see you shopping with us in the near future. Many Thanks Dec @Widosupport

Posted 5 years ago

“Great online buying process, quick delivery. Product design is lacking however. A few tweaks needed to be made to the bin store so the door closed properly.”

Helpful Report

Posted 5 years ago

Thanks for your feedback, we really appreciate it. All of the Feedback is taken in to account and acted up on. If there is anything we can do to help further, please contact us. Hope to see you shopping with us in the near future. Many Thanks Dec @Widosupport

Posted 5 years ago

“Very efficient. Very fast delivery”

Helpful Report

Posted 5 years ago

Hello! Many thanks for your review! I am delighted to see you are happy with your new product. Hope to see you shopping with us again soon Kindest Regards, Dec Customer Care Team @ Wido

Posted 5 years ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

Wido Reviews