Wido Reviews

Name: Wido
Address: Unit 5a - 5b Bestwood Business Park Bestwood Village Nottingham, Nottingham
Rating: 4.02

4.0 Rating 1,561 Reviews

75 %

of reviewers recommend Wido

4.0

Based on 1,561 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

Visit Website

Email:

contact@widosupport.com

Location:

Unit 5a - 5b Bestwood Business Park Bestwood Village Nottingham
Nottingham
NG6 8TQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered 2 bins arrived broken. Emailed customer service. They sent me 2 new bins which also arrived with missing parts.”

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Posted 4 years ago

“All good very happy”

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Posted 4 years ago

We are so pleased! Thank you for your custom

Posted 4 years ago

“I did not receive a confirmation email and could not track my order on my account. I put this down to ordering on 20th of December. My order arrived on the 3rd of January. The item and cost was great.”

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Posted 4 years ago

“Place order on 27th Dec, chased order on 30th Dec by email. No response received and still waiting for my next day delivery!!!”

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Posted 4 years ago

“Unfortunately I ordered my item over a week ago and I haven’t heard anything about it being dispatched? I understand it has been the Christmas holidays but I feel it still should of been with me by now?”

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Posted 4 years ago

“Brought the wooden toy box, absolutely love it. Delivery stated next day delivery, I waited a week. Also I emailed to ask when it would arrive and didn't get a reply.”

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Posted 4 years ago

“We knew that for this price it will be poor quality but didn't expect to be that poor. Very thin and bendy top. Plus table came completely destroyed on the edges. Tried to call customer service but despite being first on the line, nobody picked up for more than 30 min.”

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Posted 4 years ago

Hi I am so sorry to hear this, our lines are not busy so I will provide our number to ensure the correct line was being called. If you are having issues still please do call and I will be sure to solve this for you Tel: 03333 447528 We are open Mon-Fri, 8.30am - 5.00pm

Posted 4 years ago

“Order a product for next day delivery and almost a week later no sign of it. I understand this is Xmas but I have not even received a tracking reference advsiing me the item has been distributed.”

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Posted 4 years ago

“Tried to get in contact with the office over the Christmas period to find out what’s happening to my order to know Joy and still waiting”

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Posted 4 years ago

Hi I am so sorry to hear this, unfortunately our WIDO team were enjoying the Christmas period and were not working there usual hours. If you still need assistance please do call Tel: 03333 447528 We are open Mon-Fri, 8.30am - 5.00pm

Posted 4 years ago

“I still haven't received my purchase, so no I am not happy”

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Posted 4 years ago

“Cant review product has ive not recieved it no ones answers your emails discusting service”

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Posted 4 years ago

“Awful, customers service doesn’t exist. Called to try and understand where my order was, on hold for hour before terminating the call. Call wait time when I called was 5 minutes and for 55 minutes i was number one in the queue. Email customer support still awaiting a response and still don’t have my order. Will never use them again.”

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Posted 4 years ago

“Great price item very fast delivery”

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Posted 4 years ago

“Havent recieved my purchase yet and havent even recieved an email saying when its going to be delivered after a week”

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Posted 4 years ago

“Great customer service. Ellie was a real help in sourcing our goods. I cannot recommend this company highly enough. I will definitely use them again. Thank you for going that extra mile to get us sorted before Christmas.”

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Posted 4 years ago

“Ordered a toy box nearly a week ago and I’ve had no email to show me when it’s dispatching and I’ve tried to contact to see and no response :(”

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Posted 4 years ago

“Excellent service very fast delivery even at Christmas time. Thank you”

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Posted 4 years ago

“Delivery takes too long”

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Posted 4 years ago

“This oven has no seal so the heat comes out resulting in the oven taking for ever to get to temperature and food taking forever to cook. Also turned up with a dint in the top of it.”

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Posted 4 years ago

“Please can you confirm when my order will be delivered I have not received it yet it was a Christmas present as next day delivery was promised”

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Posted 4 years ago

Wido is rated 4.0 based on 1,561 reviews