“The software didn't work from my computer. I purchased the key, launched the software, and it crashed ("won't respond"). I tried the same thing several times.
It finally worked when I opened it on another computer, which had to be connected to the printer.”
“Ultimately, the utility was great! Worked well. The problem was that it was difficult to wade through all of the instructions on one page. I finally found a different page that had a link to the utility. Then, I had to figure out how to get it to download on my computer despite the virus warning. But, eventually, it worked.”
