“The reset key worked and it was relatively easy to download the app and purchase the reset key. So far so good. The ink pads were removed and cleaned and reinstalled. Hopefully we will get more use out of the printer.”
“I bought key, use software to reset counter in printer. all like they say in manual. infortly that doesn't work counter wasn't reset. so a spend my money for nothing. I Was trying to contact with help but that dosnt work to. I reset my printer in other way. i not recomend that software. my printer was Epson L800.”
Dear Michał,
We’re sorry to hear that our software didn’t meet your expectations, and we truly appreciate your feedback. We understand how frustrating this must be, and we sincerely apologize for any inconvenience caused.
Our support team is ready to assist you with any issues you encountered, and we would be happy to offer a refund in line with our 30-day refund policy. Feel free to reach out to our support team, and we’ll make it a priority to assist you as soon as possible.
Thank you for giving us the opportunity to improve, and we hope to regain your trust.
Best regards,
The WIC-Reset.com Team
