Wightlink LTD Reviews

Name: Wightlink LTD
Address: Gunwharf Road, Gunwharf Road, Portsmouth
Rating: 4.71

4.7 Rating 4,028 Reviews

94 %

of reviewers recommend Wightlink LTD

Company Reviews

Questions

Metrics

4.7

Based on 4,028 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 999 7333

Email:

feedback@wightlink.co.uk

Location:

Gunwharf Road,
Gunwharf Road
Portsmouth
PO1 2LA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from booking to disembarking”

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Posted 1 year ago

“Two excellent crossings. We paid for priority boarding and arrived early for both crossings. We were able to travel on the earlier ship both times as there was room. Excellent service.”

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Posted 1 year ago

“I've used Wrightlink everytime of Scooter Rallies at I.O.W. over 20 years. Which I've found to be easy & pleasant journey. Which never let me down. Yes I can used the other Southampton Ferry to go I.O.W. But I've preferred Wrightlink.”

Wightlink LTD 5 star review on 31st May 2023

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Posted 1 year ago

“Always a good trip. No problems at all.”

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Posted 1 year ago

“cataraman was on time on both occasions. making a swift, calm crossing in both directions as weather was sunny and calm. Although there was a courtesy bus to take us from the Pier Head at Ryde to the esplanade, this service was not available for the return trip on the 22.15 departure. A good ticket price for senior citizens.”

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Posted 1 year ago

“From booking online, checking in, boarding and departing everything runs smoothly and efficiently. The ferry is clean and the staff are friendly. We always travel to and from the Island on Wightlink”

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Posted 1 year ago

“Easy boarding, clean and comfortable vessels. All works like a well oiled machine. Highly recommend Wightlink”

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Posted 1 year ago

“So easy to get the train to Portsmouth Harbour station and jump on the Wightlink foot passenger ferry. Staff all friendly and great day out in the IOW on a beautiful sunny day x”

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Posted 1 year ago

“Amazing service”

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Posted 1 year ago

“Very slick operation. Only concern is about restricted availability.”

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Posted 1 year ago

“We encountered a very rude man who was directing traffic on the ship who shouted at us to get in our car he then proceeded to shout at us after I told him to calm down and pointed out that my wife couldn't walk very fast due to her disability and I said to hang on a moment after we got into our car the man kept staring at us and giving us dirty looks we couldn't believe the attitude of this man and it spoiled our whole experience of what was our first time sailing with Wight link.”

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Posted 1 year ago

“Recently Used wightlink to the Isle of Wight Quick Check in both ways and easy to get up on board and Back again to car. This is a now a twice yearly Trip with Wightlink to the Isle of Wight so getting used to the car ferry. Staff were very friendly last time on board especially as I had a small dog.”

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Posted 1 year ago

“Great friendly service,very clean ferry”

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Posted 1 year ago

“Every thing is just easy and the staff are always polite and helpful 🤩”

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Posted 1 year ago

“Very comfortable journey making the crossing enjoyable with a feeling of excitement for the next time”

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Posted 1 year ago

“Fast efficient service and both ferries kept on time thank you!”

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Posted 1 year ago

“Great service and on time”

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Posted 1 year ago

“Great service and on time”

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Posted 1 year ago

“Amazing service friendly helpfull staff”

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Posted 1 year ago

“A very efficient service, quick to board and disembark, comfortable journey. If you arrive early or late you can just catch a different timed crossing.”

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Posted 1 year ago

Wightlink LTD is rated 4.7 based on 4,028 reviews