Wightlink LTD Reviews

Name: Wightlink LTD
Address: Gunwharf Road, Gunwharf Road, Portsmouth
Rating: 4.71

4.7 Rating 4,028 Reviews

94 %

of reviewers recommend Wightlink LTD

Company Reviews

Questions

Metrics

4.7

Based on 4,028 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 999 7333

Email:

feedback@wightlink.co.uk

Location:

Gunwharf Road,
Gunwharf Road
Portsmouth
PO1 2LA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Efficient service and comfortable journey, however it is expensive. As a resident of Portsmouth it is cheaper but not so convenient or greener to drive to Southampton to use Red Funnel.”

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Posted 1 year ago

“Fantastic experience from start to finish, lots of space on board to relax, fantastic outside decks, my son who has autism was very excited as the weather was nice so he could go on the deck. Food and drink facilities on board too.”

Wightlink LTD 5 star review on 9th August 2023

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Posted 1 year ago

“Really well organised process of getting on board and off. Friendly staff. Great service from start to finish.”

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Posted 1 year ago

“App is well designed and very useful. And the service is good.”

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Posted 1 year ago

“Great reliable service”

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Posted 1 year ago

“I wasn't very happy with the price change between booking the accommodation and going back to the ferry site to book the ferry. However, we've found everything runs smoothly with Wightlink. Bit of excitement on the way back as the Round the Island race was on and the ferry did a great job in avoiding all the yachts!”

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Posted 1 year ago

“Very professional”

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Posted 1 year ago

“Great sailing but needs more indoor seating. Never had an issue with Wightlink always reliable and friendly staff.”

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Posted 1 year ago

“Great service that you can travel with your bicycle on.”

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Posted 1 year ago

“Great company, very accomodating.”

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Posted 1 year ago

“Excellent service as always. Friendly helpful staff. Nice clean ferry . Always exceeds expectations”

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Posted 1 year ago

“Efficient service and comfortable journey, however it is expensive. As a resident of Portsmouth it is cheaper but not so convenient or greener to drive to Southampton to use Red Funnel.”

Helpful Report

Posted 1 year ago

“Helpful staff in every area. Lovely start to a holiday”

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Posted 1 year ago

“Was very helpful with my mum who is 92”

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Posted 1 year ago

“What a very professional operation I was very impressed how simple and fast the service was, I was equally satisfied with the seating and space available. I will definitely use this service to visit again. Thanks.”

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Posted 1 year ago

“Cannot fault the staff , check in and facilities with Wightlink ...but the cost to the I.o.W is outrageous”

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Posted 1 year ago

“Very easy to book online and comfortable ferry crossing. We were also able to get on an earlier return ferry than the time booked which was great, having a tired small child on board.”

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Posted 1 year ago

“Minimal fuss. Quick crossing. All good.”

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Posted 1 year ago

“Brilliant Service from Wightlink.”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

Wightlink LTD is rated 4.7 based on 4,028 reviews