Wightlink LTD Reviews

Name: Wightlink LTD
Address: Gunwharf Road, Gunwharf Road, Portsmouth
Rating: 4.71

4.7 Rating 4,028 Reviews

94 %

of reviewers recommend Wightlink LTD

Company Reviews

Questions

Metrics

4.7

Based on 4,028 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 999 7333

Email:

feedback@wightlink.co.uk

Location:

Gunwharf Road,
Gunwharf Road
Portsmouth
PO1 2LA

Write Your review

Tell us how Wightlink LTD made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wightlink has always offered an exceptional service, if a little expensive!”

Helpful Report

Posted 2 years ago

“Boarding on and off was so simple there was no delays, and wightlink was so helpful and friendly and made my travel hassle free, boat was very clean and comfortable with plenty of seating areas, unfortunately it was only a day trip to a funeral but wightlink made my day, many thanks and I would highly recommend.”

Wightlink LTD 5 star review on 24th July 2022

Helpful Report

Posted 2 years ago

“Great staff, great service. Thanks”

Wightlink LTD 5 star review on 23rd July 2022

Helpful Report

Posted 2 years ago

“Going to The isle of wright I booked already and I said I need space for the lift as wheelchair user when I got there I wasn’t allowed and the wheelchair user had to go as a foot passenger on the ferry which I did not think was nice as I explained in the email and there was no help or anybody around so the first part of journey was nightmare but on the way back all was ok”

Helpful Report

Posted 2 years ago

“First time we have sailed with Wightlink from Portsmouth to Isle of Wight Staff at both departure points were very pleasant and friendly and on our crossing to Isle of Wight and return journey to Portsmouth we were offered the opportunity to catch an earlier Ferry instead of waiting for the pre-booked departure time. Ferry,s were clean and comfortable and would have no hesitation to recommend this service”

Helpful Report

Posted 2 years ago

“We had a lovely trip, sitting outside in the sunshine, both journeys were on time. Great service.”

Helpful Report

Posted 2 years ago

“Excellent service.”

Helpful Report

Posted 2 years ago

“A quick booking in then a swift loading and we departed on time Victoria Wight was clean and tidy staff nice and polite with good service at the on board shop. Docked on time good quick off loading and was on my way well done.”

Helpful Report

Posted 2 years ago

“Excellent service all through. Tannoy on ferry not easy to hear clearly”

Helpful Report

Posted 2 years ago

“Super mais dommage sue c’est si cher”

Helpful Report

Posted 2 years ago

“Always a good service.”

Helpful Report

Posted 2 years ago

“Excellent service and a reasonable price as foot passengers. Ferries ran on time and we’re clean and welcoming.”

Helpful Report

Posted 2 years ago

“Always first class!”

Helpful Report

Posted 2 years ago

“Great service. The ferry was on time, made our journey easy.”

Helpful Report

Posted 2 years ago

“Great service as usual”

Helpful Report

Posted 2 years ago

“Easy to book online, easy check in using the app and pleasurable crossing.”

Helpful Report

Posted 2 years ago

“Brilliant crossing always very efficient and on time”

Helpful Report

Posted 2 years ago

“Always use the Car Ferry when we do our Round the Island cycle 🚲 trip Coffee and a rest before cycle or trip home”

Wightlink LTD 5 star review on 22nd July 2022

Helpful Report

Posted 2 years ago

“Very happy lovely crossing and early for boat we got on”

Helpful Report

Posted 2 years ago

“We travel regularly with Wightlink, and the service is always excellent.”

Helpful Report

Posted 2 years ago

Wightlink LTD is rated 4.7 based on 4,028 reviews