Wightlink LTD Reviews

Name: Wightlink LTD
Address: Gunwharf Road, Gunwharf Road, Portsmouth
Rating: 4.71

4.7 Rating 4,028 Reviews

94 %

of reviewers recommend Wightlink LTD

Company Reviews

Questions

Metrics

4.7

Based on 4,028 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 999 7333

Email:

feedback@wightlink.co.uk

Location:

Gunwharf Road,
Gunwharf Road
Portsmouth
PO1 2LA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always travel with Wightlink with our two dogs. Good facilities and pet areas on all of the ferries we have travelled on.”

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Posted 1 year ago

“Easy to Book. Efficient speedy service.”

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Posted 1 year ago

“Great company, clean ferries, friendly staff.”

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Posted 1 year ago

“It was a pleasure travelling with you. The staff and crew were so helpful and friendly. The crossing was so quick and enjoyable.”

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Posted 1 year ago

“Straightforward process booking the car ferry from Portsmouth to Fishbourne online. I had to make an amendment and this was very easy to change by logging back and I received an instant email confirming the change. Queuing at the port and cars loading on and off the ferry were organised. We enjoyed our experience on the passenger deck, via a stairway or lift. Plenty of space up there with occasional seating and tables and chairs. There is food and drink readily available from the cafe and adequate restrooms. Overall an enjoyable and trouble-free experience travelling to the Isle of Wight.”

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Posted 1 year ago

“Lovely crossing. Polite staff and punctual return crossing”

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Posted 1 year ago

“Some facilities are looking a little tired.”

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Posted 1 year ago

“The service is good… booking easy etc. But the prices are ridiculous unless you have a discount or a load of Tesco Clubcard vouchers. I visit regularly as my parents live on the island. Whilst over I looked on your website about coming again and was quoted £284 for a return crossing. Joke”

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Posted 1 year ago

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Posted 1 year ago

“Apart from the obvious floor with the astronomical price, it it a very comfortable ferry crossing with a number of amenities. We travelled with children and while there were amenities for children it’d be good to see more”

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Posted 1 year ago

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Posted 1 year ago

“Travelled with wightlink recently, journey was great. Will definitely use them again.”

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Posted 1 year ago

“Excellent service, on time, very well organised. Nice clean ferries.”

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Posted 1 year ago

“Very friendly employees. Clean ship. Easy online booking services. Great experience. Luc”

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Posted 1 year ago

“Very efficient service”

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Posted 1 year ago

“Excellent facilities on board. No delay in boarding. Pleasant experience.”

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Posted 1 year ago

“So easy. A well run smooth operation. Checked in easily, boarded quickly, a pleasant crossing and a fast in boarding. What more could you want?”

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Posted 1 year ago

“So easy. A well run smooth operation. Checked in easily, boarded quickly, a pleasant crossing and a fast in boarding. What more could you want?”

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Posted 1 year ago

“We arrived early, told to wait in a que to see if they could get us on the ferry that was loading, waited until everyone else was on and they had room for us, that made us getting home such a lot easier. Many thanks”

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Posted 1 year ago

“The entire experience was stress-free. Excellent customer service throughout.”

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Posted 1 year ago

Wightlink LTD is rated 4.7 based on 4,028 reviews