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Wightlink LTD Reviews

4.7 Rating 4,028 Reviews
94 %
of reviewers recommend Wightlink LTD
Company Reviews Questions Metrics
4.7
Based on 4,028 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Wightlink LTD Reviews
Visit Website

Phone:

0333 999 7333

Email:

feedback@wightlink.co.uk

Location:

Gunwharf Road,
Gunwharf Road
Portsmouth
PO1 2LA

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Anne McCann
Verified Buyer
“The whole trip was very smooth”
Helpful Report
Posted 1 year ago
Mary Thornton
Verified Buyer
“Useful ferry service from Mainland to Isle of Wight. Great outdoor deck areas. Good indoor sheltered comfortable lounges. Refreshments available. On time and efficient. Recommend.”
Helpful Report
Posted 1 year ago
Helen Franklin
Verified Buyer
“Excellent service all round from ease of booking to the actual journey”
Helpful Report
Posted 1 year ago
Robert Jackson
Verified Buyer
“Great company, with an amazing team, my transport of choice now, when going to the Island.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Staff always very courteous. Smooth transition . Use Wightlink every year.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Great service. Helpful staff. Easy booking process. Bright modern ferries.”
Helpful Report
Posted 1 year ago
Susan Smith
Verified Buyer
“Great service on time and comfortable crossing”
Helpful Report
Posted 1 year ago
Dawn Taylor
Verified Buyer
“Straight forward easy journey.”
Helpful Report
Posted 1 year ago
Daniel Williams
Verified Buyer
“From booking, to having to change a registration number the hole process was very easy. When I cancelled 1 car the service was easy and excellent (SO Paying a few extra pounds when first booking is well worth it). On the day of the journeys we turned up early and were able to get the earlier ferry on both ways.”
Helpful Report
Posted 1 year ago
Jonathan Parker
Verified Buyer
“Super crossings from both Lymington and Yarmouth, despite the 55mph wind! An excellent service”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Staff all very smiley and helpful - they are your best asset”
Helpful Report
Posted 1 year ago
William Scott-Jackson
Verified Buyer
“The ferry service is absolutely fine. But if they keep raising their prices to obscene levels, making it very difficult to visit my disabled mother when I need to. If they keep raising their prices, it will be more cost effective buy my own yacht.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“First time we have used Wightlink and everything went fine. Easy to get to by train and as foot passenger arrived 15 mins before sailing. Booking and check in very easy and the crossing only takes 22 mins. Will definitely use again and already planning our next trip to the IoW.”
Helpful Report
Posted 1 year ago
Marie Mciver
Verified Buyer
“I've never been delayed, always on time,staff are fantastic and a lovely pet friendly area. Very enjoyable trip every time.”
Helpful Report
Posted 1 year ago
Elaine
Verified Buyer
“Smooth crossing as very organised Stall very helpful”
Helpful Report
Posted 1 year ago
Jean HODDER
Verified Buyer
“Great service, quick and easy on and off the ferry as foot passengers.”
Helpful Report
Posted 1 year ago
John Phillips
Verified Buyer
“The travel experience was excellent with very nice and helpful staff and the ferry was probably the best condition I have ever been on. I used a different ferry than booked for both trips and the change was easy and the staff again were excellent.”
Helpful Report
Posted 1 year ago
NEIL MCCALL
Verified Buyer
“Very expensive”
Helpful Report
Posted 1 year ago
Richard Freeman
Verified Buyer
“The staff at the booking In kiosk ,where the cars come in were very Patient and understanding , when I had a problem up loading ,boarding pass”
Helpful Report
Posted 1 year ago
NEIL MCCALL
Verified Buyer
“Very expensive”
Helpful Report
Posted 1 year ago
Wightlink LTD is rated 4.7 based on 4,028 reviews
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