Wightlink LTD Reviews

Name: Wightlink LTD
Address: Gunwharf Road, Gunwharf Road, Portsmouth
Rating: 4.71

4.7 Rating 4,028 Reviews

94 %

of reviewers recommend Wightlink LTD

Company Reviews

Questions

Metrics

4.7

Based on 4,028 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 999 7333

Email:

feedback@wightlink.co.uk

Location:

Gunwharf Road,
Gunwharf Road
Portsmouth
PO1 2LA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to book, great service, very quick on/off ferry.”

Helpful Report

Posted 1 year ago

“Got onto both our ferry bookings on earlier crossings after turning up early. Boat was clean with good facilities. Quick and easy service to use all round”

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Posted 1 year ago

“Good crossing .. helpful staff .. but very expensive .. I used to live on the island and I couldn’t believe how expensive it is to cross that short distance .. thought the island was very quiet in peak season .. no wonder at these prices”

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Posted 1 year ago

“Very fast, efficient service. Pleasant, spacious lounges and well stocked snack bars. The whole journey was stress free from booking to arrival. Thank you.”

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Posted 1 year ago

“Very efficient loading/unloading with clean vessels and friendly staff”

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Posted 1 year ago

“We arrived at the earliest check in time for our crossings. Staff were friendly and efficient sorting out lanes. We were lucky enough to be squeezed in the earlier crossing each time. Everything ran on time and the ship was clean and tidy. Wish all ferry companies operated like Wightlink!”

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Posted 1 year ago

“Many years of fantastic service! From the checking in system to the chocolate muffins on board - Wight Link are the number one ferry service!”

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Posted 1 year ago

“Very efficient but.......at 63 years of age virtually impossible to get out of car once parked up onboard! Not well versed in limbo dancing”

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Posted 1 year ago

“Most of the staff are really nice and very helpful. But sadly the prices for the car travel are to high. The prices of the food and drinks are expensive also you have made it cashless which is terrible. Dog's on board make it clearer where they are allowed because staff say nothing which makes it unpleasant with dogs barking and watching people eating”

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Posted 1 year ago

“Good service. Smooth ride 😄”

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Posted 1 year ago

“Wonderful service,Staff,friendly,helpful,ferry spotlessly clean,a great way to start the holiday 👍”

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Posted 1 year ago

“Good service to Yarmouth, all went on time ~ Thankyou”

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Posted 1 year ago

“Very smooth operation”

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Posted 1 year ago

“Great standard of service and swift crossing. Just very expensive.”

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Posted 1 year ago

“Reliable service and friendly staff. The only issue is the price - it is so expensive to go and visit my Mum who lives there.”

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Posted 1 year ago

“Amazing service from start to finish. Smooth check In, comfortable journey and wonderful friendly staff. 5 stars. Thank you”

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Posted 1 year ago

“Brilliant - quick efficient & friendly staff”

Wightlink LTD 5 star review on 4th August 2023

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Posted 1 year ago

“Easy to book, flexible return time, comfortable and punctual.”

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Posted 1 year ago

“Excellent service, very well organised and efficient”

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Posted 1 year ago

“Great service and easy to change travel on the app.”

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Posted 1 year ago

Wightlink LTD is rated 4.7 based on 4,028 reviews