Wightlink LTD Reviews

Name: Wightlink LTD
Address: Gunwharf Road, Gunwharf Road, Portsmouth
Rating: 4.71

4.7 Rating 4,028 Reviews

94 %

of reviewers recommend Wightlink LTD

Company Reviews

Questions

Metrics

4.7

Based on 4,028 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 999 7333

Email:

feedback@wightlink.co.uk

Location:

Gunwharf Road,
Gunwharf Road
Portsmouth
PO1 2LA

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Wightlink LTD 1 star review on 23rd August 2024

Anonymous

Wightlink LTD 5 star review on 11th October 2023

Joy Shaw

132

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was our first trip to the IoW with Wightlink, having previously used a rival in the past. We were very impressed with the facilities at the ports and on the ferry itself. The journey was slightly late in departing but nothing too much. I always look at the ferry as the start of my holiday rather than the journey to get to my holiday so I always enjoy the crossing. I would use Wightlink again.”

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Posted 1 year ago

“Well organised prior to boarding and ample facilities once on board. Safety is obviously a priority and instructions are clear and concise.”

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Posted 1 year ago

“Staff very helpful and friendly. Ferry exactly on time”

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Posted 1 year ago

“Excellent service both ways with helpful friendly staff.”

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Posted 1 year ago

“First class service.”

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Posted 1 year ago

“Good service, booking online is very easy,”

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Posted 1 year ago

“Very happy with the service I recently received from Wight link. On my departure from Portsmouth to fishbourne I arrived a little early and was duly informed that I was welcome to take an earlier crossing if I so wished. The chk in process very easy and straightforward. Also when I returned home I was given the same option. Ferries were also very clean and efficient. Overall very happy with the service.”

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Posted 1 year ago

“Wonderful experience ,all so organised.can't wait to do it all again .”

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Posted 1 year ago

“Everything spot on”

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Posted 1 year ago

“Excellent service friendly staff”

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Posted 1 year ago

“Ferries on time and a pleasant and informative journey. Staff always friendly courteous and helpful.”

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Posted 1 year ago

“Excellent service which is flexible and customer friendly.”

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Posted 1 year ago

“Excellent service friendly staff”

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Posted 1 year ago

“Cannot Fault”

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Posted 1 year ago

“Reliable, safe and user friendly especially good disabled facilities, with lifts, wheelchair availability and discount for blue badge users.”

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Posted 1 year ago

“Prompt efficient service throughout”

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Posted 1 year ago

“Excellent service, timing and boarding was spot on 🚗⛴️”

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Posted 1 year ago

“Both journeys were good and everyone was helpful”

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Posted 1 year ago

“Both journeys were good and everyone was helpful”

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Posted 1 year ago

“Lovely staff, very helpful and friendly.”

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Posted 1 year ago

Wightlink LTD is rated 4.7 based on 4,028 reviews