Wightlink LTD Reviews

Name: Wightlink LTD
Address: Gunwharf Road, Gunwharf Road, Portsmouth
Rating: 4.71

4.7 Rating 4,028 Reviews

94 %

of reviewers recommend Wightlink LTD

Company Reviews

Questions

Metrics

4.7

Based on 4,028 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 999 7333

Email:

feedback@wightlink.co.uk

Location:

Gunwharf Road,
Gunwharf Road
Portsmouth
PO1 2LA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

Helpful Report

Posted 1 year ago

“Wightlink are excellent they cater for everyone’s needs, we always travel with our two dogs and have no problems at all Excellent 😁”

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Posted 1 year ago

“As a regular user of Wightlink we've never had a problem with the service.”

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Posted 1 year ago

“We would like to thank Wightlink ltd as we arrived before are ferry time and they placed us on a earlier ferry so we didn't have to sit and wait long.”

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Posted 1 year ago

“As a first time Wightlink user I found the booking process very easy, the service at the port was great, staff were very helpful and the ferry crossing with my dog was lovely! There are really good areas for dogs and good facilities on the ship too! Would definitely use again and recommend to friends.”

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Posted 1 year ago

“Booking was easy online. Very efficient check in. Ferry departed on time and was clean and tidy.”

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Posted 1 year ago

“Very slick operation, from on line booking, checking in , departure and arrival.”

Wightlink LTD 5 star review on 13th June 2023

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Posted 1 year ago

“Excellent service, all went very smoothly. Priority boarding worked well. Plenty of seating areas on ship, toilets were very clean. Would recommend and use again.”

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Posted 1 year ago

“So accommodating and helpful, excellent service”

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Posted 1 year ago

“Excellent service, will use again.”

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Posted 1 year ago

“Excellent service, will use again.”

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Posted 1 year ago

“Really pleasant trip, and enjoyed by all.”

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Posted 1 year ago

“Polite friendly staff. Reliable service”

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Posted 1 year ago

“Service very good, however a bit too expensive”

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Posted 1 year ago

“Excellent trouble free crossing from start to finish.”

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Posted 1 year ago

“Efficient loading and disembarking. Plenty of seating areas and very clean on board”

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Posted 1 year ago

“Efficient onboard service, and the crew were very good at parking the vehicles neatly and safely on the ferry. All round satisfaction, excellent journey.”

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Posted 1 year ago

“Excellent smooth service”

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Posted 1 year ago

“We used white link last week to travel to IOW. Nice clean boat plenty of seats. Still a very expensive crossing .”

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Posted 1 year ago

“A great experience from booking to crossing and back again and comfortable ferries.Love this journey.Having said all of that,the fares are way too high to take a car and would go more often if it wasn't so expensive.”

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Posted 1 year ago

Wightlink LTD is rated 4.7 based on 4,028 reviews