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Wightlink LTD Reviews

4.7 Rating 4,028 Reviews
94 %
of reviewers recommend Wightlink LTD
Company Reviews Questions Metrics
4.7
Based on 4,028 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Wightlink LTD Reviews
Visit Website

Phone:

0333 999 7333

Email:

feedback@wightlink.co.uk

Location:

Gunwharf Road,
Gunwharf Road
Portsmouth
PO1 2LA

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John Thody
Verified Buyer
“First class from start to finish. Very impressed with friendliness, politeness and helpfulness of all the staff we encountered. Thank you.”
Helpful Report
Posted 5 years ago
Kelvin Govus
Verified Buyer
“A really pleasant way to travel to the Isle of Wight, friendly and helpful staff and easy to book.”
Helpful Report
Posted 5 years ago
Michael Viner
Verified Buyer
“Prompt service and efficiently organised loading system.”
Helpful Report
Posted 5 years ago
Kim Lowe
Verified Buyer
“The very expensive crossing even with a 20% discount went without a problem on the way out. Let on quickly as a motorcycle, staff were friendly. Journey back changed the time of booking without any fuss. Problems with the boats propulsion on the way back caused a delay of about 15 minutes but was fine. Overall enjoyed the return journey but very expensive!”
Helpful Report
Posted 5 years ago
Wendy Marshall
Verified Buyer
“Good service good value if you look out for offers”
Helpful Report
Posted 5 years ago
Tony Mottram
Verified Buyer
“have travelled with you many times no problems always exellent service”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Love crossing with Wightlink, the ferry we came home on was more modern so the other one needs replacing or upgrading. Quickly drove on and quickly drove off. We were held up on the way over but it was 5.30pm on a Friday so it was expected.”
Helpful Report
Posted 5 years ago
KORAY HASSAN
Verified Buyer
“A very good organised service, fantastic happy staff” however the canteen selection was poor’ and very very expensive with a slow service, Definitely won’t buy from there again and will take my own food with us next time.”
Helpful Report
Posted 5 years ago
Mark Almond
Verified Buyer
“Nice welcome on arrival to port lanes clearly marked etc”
Helpful Report
Posted 5 years ago
Elizabeth Cooke
Verified Buyer
“Smooth booking. Smooth boarding. Smooth sailing.”
Helpful Report
Posted 5 years ago
Alfred Coulter
Verified Buyer
“Staff were very pleasant and helpful”
Helpful Report
Posted 5 years ago
Jonathan Takel
Verified Buyer
“A very pleasant experience, travelled several times with Wight link and enjoyed them all. Staff always very polite and ferrys are very clean and tidy.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Excellent service just loved the new car ferry”
Helpful Report
Posted 5 years ago
Yvonne Rowley
Verified Buyer
“All staff were very helpful, pleasant and very quick and precise for loading the vehicles onboard and when departing.Ferries were on time and very clean. Would recommend travelling with Wightlink.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Ferry was clean, staff helpful, a pleasant trip across the water”
Helpful Report
Posted 5 years ago
Andrew Gough
Verified Buyer
“First time we have used them and cannot speak too highly about everything. Well done...”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Good service though the customer lounges are generally dirty Would like to see "long distance" customers given some flexibility if they are early”
Helpful Report
Posted 5 years ago
John Marshall
Verified Buyer
“Hassle free trip.”
Helpful Report
Posted 5 years ago
Andrea Dustagheer
Verified Buyer
“Excellent service, as always. I am sad though that St Cecilia is no longer in use. We have many happy memories of dear old St Cecilia taking us to and from our beloved Isle of Wight.”
Helpful Report
Posted 5 years ago
Charlie Hitchman
Verified Buyer
“Never had an issue with Wightlink, always have the best service with them and always happy to travel.”
Helpful Report
Posted 5 years ago
Wightlink LTD is rated 4.7 based on 4,028 reviews
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