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Wightlink LTD Reviews

4.7 Rating 4,028 Reviews
94 %
of reviewers recommend Wightlink LTD
Company Reviews Questions Metrics
4.7
Based on 4,028 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Wightlink LTD Reviews
Visit Website

Phone:

0333 999 7333

Email:

feedback@wightlink.co.uk

Location:

Gunwharf Road,
Gunwharf Road
Portsmouth
PO1 2LA

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Steven Symonds
Verified Buyer
“The crossing we had was very busy. Dogs in the passenger lounge. Not enough seats, some travellers had to stand for the crossing. Far far too expensive.”
Helpful Report
Posted 5 years ago
Vivian Goddard
Verified Buyer
“I found the process of catching the ferry straightforward mainly due to the courteous and helpful staff. I was put on an earlier ferry both ways as I arrived earlier and this helped me complete my journeys that day more easy. So greatly appreciated the flexibility. Also the boat lounges were very clean and comfortable.”
Helpful Report
Posted 5 years ago
LORNA DEAR
Verified Buyer
“First time of travelling on a motorbike and I can honestly say all the staff were very helpful and polite. Very enjoyable crossing with no problems whatsoever”
Helpful Report
Posted 5 years ago
Malcolm Munro
Verified Buyer
“I've travelled to the IoW for many years since I was living there as a child and then in my later life as a holiday maker to enjoy past times. Always a pleasure to travel from Lymington as the crews and ships are all top notch.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Very good overall, only negatives were bit confusing finding way round the ship and not very fresh smell!”
Helpful Report
Posted 5 years ago
Gajendra Prasad Anandan
Verified Buyer
“Very good service”
Helpful Report
Posted 5 years ago
Scott Wade
Verified Buyer
“Very good service provided from the booking stage, to friendly staff on board even upto amending my booking to stay on the island one day longer. Overall a pleasant experience although prices are high the service is great and will definately be using again. The upgraded vessels are a nice touch aswell”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Very slick service. Shame costa coffee was closing on our 6pm return journey.”
Helpful Report
Posted 5 years ago
Paul Burrows
Verified Buyer
“the service and process was quick, easy and hastle free - greatly helped by the ferry with a straight drive on and off”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Flexible when arriving earlier then planned. The best on the Solent!”
Helpful Report
Posted 5 years ago
Thomas Bowen
Verified Buyer
“Really easy to book online. Friendly and efficient staff make boarding and disembarking hassle free. Comfortable crossing. Highly recommend Wightlink.”
Helpful Report
Posted 5 years ago
Allan Brown
Verified Buyer
“Boarded on time, arrived on time. All very positive.”
Helpful Report
Posted 5 years ago
John Brown
Verified Buyer
“So simple and easy. Everything relaxed and smooth, with staff with a smile !!”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Simple to book and with Tesco vouchers you save a lot, so a day trip is always possible.”
Helpful Report
Posted 5 years ago
Lee Davies
Verified Buyer
“Staff are great . Grass areas are a little scruffy and need cutting. Very quiet park bar closing at 9pm everynight was a pain it should stay open longer. Lodges are comfortable but no drawers to put clothes only hanging cupboards. It would've been nice to have a fan in the lodge as due to hot weather it was almost impossible to sleep. Beds were very comfy. I would visit Woodside again.”
Helpful Report
Posted 5 years ago
Samantha S-L
Verified Buyer
“Excellent ferry service. Fast efficient embarkation and disembarkation. Comfortable seating areas. Fast crossing. A pleasure.”
Helpful Report
Posted 5 years ago
BCD Lewinton
Verified Buyer
“Easy to book, get in, travel and walk off. Will be booking the ‘Cat’ again”
Helpful Report
Posted 5 years ago
Donna Saunders
Verified Buyer
“Always my preferred choice - easy way to travel across to IOW - easy to book and pay online - shame prices not slightly cheaper :( Would highly recommend this service”
Helpful Report
Posted 5 years ago
Shane Scammell
Verified Buyer
“We got caught in traffic and missed our slot but they fitted us in on the next ferry many thanks”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Great ferry”
Helpful Report
Posted 5 years ago
Wightlink LTD is rated 4.7 based on 4,028 reviews
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