Wightlink LTD Reviews

Name: Wightlink LTD
Address: Gunwharf Road, Gunwharf Road, Portsmouth
Rating: 4.71

4.7 Rating 4,028 Reviews

94 %

of reviewers recommend Wightlink LTD

Company Reviews

Questions

Metrics

4.7

Based on 4,028 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 999 7333

Email:

feedback@wightlink.co.uk

Location:

Gunwharf Road,
Gunwharf Road
Portsmouth
PO1 2LA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service all ways been on time”

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Posted 1 year ago

“Nice short trip compared to red funnel, nice ferry if you get the new one. Staff very good. The problem is 99 quid for a day trip I'd a disgraceful price, my friend is coming from France for 70 £ return. RIP OFF”

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Posted 1 year ago

“We were very disappointed that we, in error, paid for the wrong day to travel and only found out when we got to the booth. We hoped we would be able to move it to the correct day but we’re refused. So we paid double for a trip for one night. A lot of money and we were very disappointed to say the least”

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Posted 1 year ago

“Brilliant service nice clean fast ferry”

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Posted 1 year ago

“Wightlink are my ferry company of choice since my brother left the mainland to live in Mottistone at least twenty years ago and my parents followed him nearly ten years ago. The booking process is easy, the staff at the terminals and on the boats are fabulous and friendly :) Thank you”

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Posted 1 year ago

“Brilliantly organised and on time”

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Posted 1 year ago

“Great experience overall.”

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Posted 1 year ago

“Highly recommend Wightlink. They were very professional. Their staff are friendly and helpful from start to finish. Everything was clean and organised. Thanks for this great service!”

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Posted 1 year ago

“Well organised getting on and off the ferry. The views were great.”

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Posted 1 year ago

“Far, Far too expensive!!!! Staff brilliant as always but probably underpaid.......”

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Posted 1 year ago

“Fast cat service is conveniently located in Portsmouth Harbour Station for a seamless connection to the island.”

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Posted 1 year ago

“Easy booking process and when we arrived at the crossing our car registration was automatically read and they confirmed my name. Went up to my designated lane and awaited on boarding. I had exactly the same service and process on the return journey. Excellent and all on time.”

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Posted 1 year ago

“I love the Lymington crossing, but I do find it expensive”

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Posted 1 year ago

“Quick turnaround times & helpful staff”

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Posted 1 year ago

“Fantastic service from the crew and a very efficiently run service”

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Posted 1 year ago

“Excellent service. Very punctual too”

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Posted 1 year ago

“Wightlink were very accomodating and got me on an earlier ferry both ways. The on and off boarding was very well organised and efficient.”

Wightlink LTD 5 star review on 15th June 2023

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Posted 1 year ago

“Very efficient service from start to finish.”

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Posted 1 year ago

“Everything good, well organised, clean ships, competent staff. The price however is ridiculously expensive.”

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Posted 1 year ago

“Just about the most expensive stretch of water anywhere”

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Posted 1 year ago

Wightlink LTD is rated 4.7 based on 4,028 reviews