Wightlink LTD Reviews

Name: Wightlink LTD
Address: Gunwharf Road, Gunwharf Road, Portsmouth
Rating: 4.71

4.7 Rating 4,028 Reviews

94 %

of reviewers recommend Wightlink LTD

Company Reviews

Questions

Metrics

4.7

Based on 4,028 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 999 7333

Email:

feedback@wightlink.co.uk

Location:

Gunwharf Road,
Gunwharf Road
Portsmouth
PO1 2LA

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Wightlink LTD 1 star review on 23rd August 2024

Anonymous

Wightlink LTD 5 star review on 11th October 2023

Joy Shaw

132

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We thought everything about the service ,loading offloading and staff was very good.steve”

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Posted 5 years ago

“New ferry with excellent facilities, on time, smooth journey, no faults in both directions.”

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Posted 5 years ago

“Website showed our crossing as unavailable which suggests cancelled on the booking page, perhaps it should show sold out? This caused a lot of worry as we were travelling a long distance”

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Posted 5 years ago

“Slick operation, convenient routes, up to date ships and friendly service.”

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Posted 5 years ago

“All excellent. The staff friendly but professional from checking staff to crew on ships Really great Thanks”

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Posted 5 years ago

“Very efficient service”

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Posted 5 years ago

“Superb ferries and polite and helpful crew”

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Posted 5 years ago

“Easy to book, nice welcome on arrival at port and good crossings, both ways”

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Posted 5 years ago

“Comfortable and spot on time”

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Posted 5 years ago

“I love this service, absolute perfection, from checking in to getting on and then the comfort when you get upstairs. Staff are always helpful. It never seizes to amaze me how the staff get those cars on and off. Fantastic. Thanks wight link”

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Posted 5 years ago

“Excellent service..I am disabled and all the staff are very helpful the services are always clean and well serviced won’t hesitate to book with them again”

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Posted 5 years ago

“Very nice trip”

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Posted 5 years ago

“Victoria Of Wight - good boat St Clair- Vibrates badly.. Wife found it uncomfortable Too expensive. Cross channel ferries often cheaper”

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Posted 5 years ago

“Brilliant on every way, but could do with some offers for us seniors who would like to see elderly friends and relatives a bit more often. Thank you”

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Posted 5 years ago

“I find the experience enjoyable staff always on hand if you have any concerns..and are always helpful and cheerful”

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Posted 5 years ago

“Such a good service”

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Posted 5 years ago

“Very enjoyable short sail to the IOW.”

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Posted 5 years ago

“A good and timely service. Did what it said on the tin and amended my booking , as I needed to , was very easy indeed.”

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Posted 5 years ago

“I have nothing to complain about I was impressed with the service”

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Posted 5 years ago

“The revamp at Portsmouth has made travelling so much easier to get on and off the ferry.”

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Posted 5 years ago

Wightlink LTD is rated 4.7 based on 4,028 reviews