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Wightlink LTD Reviews

4.7 Rating 4,028 Reviews
94 %
of reviewers recommend Wightlink LTD
Company Reviews Questions Metrics
4.7
Based on 4,028 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Wightlink LTD Reviews
Visit Website

Phone:

0333 999 7333

Email:

feedback@wightlink.co.uk

Location:

Gunwharf Road,
Gunwharf Road
Portsmouth
PO1 2LA

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Anonymous
Verified Buyer
“The Wightlink team were friendly and helpful, from start to finish, with our party of three, which included a disabled young man.”
Helpful Report
Posted 5 years ago
Jill Hynes
Verified Buyer
“Should a great service & friendly helpful staff. Would recommend”
Helpful Report
Posted 5 years ago
Ken Whitaker
Verified Buyer
“Very easy journey. Entertaining with man overboard. Inconvenient after ferry taken out of service.”
Helpful Report
Posted 5 years ago
Graham TAYLOR
Verified Buyer
“Very good all round service. All ran to time ok.. Bit miffed that one of the toilets was out of action and that the lifting car deck is not really wide enough . Cars get scratched with people pushing past and wing mirrors can get damaged.”
Helpful Report
Posted 5 years ago
Shirley Annalls
Verified Buyer
“Clean,efficient,does what it says on the tin. Had a lovely sunset cruise back to Portsmouth after a great day out. Thank you.”
Helpful Report
Posted 5 years ago
Scott
Verified Buyer
“Easy Check in, Smooth Sailing, Friendly Staff, Overall Great Service.”
Helpful Report
Posted 5 years ago
Hilary Curtis
Verified Buyer
“We have made the journey from Portsmouth to Fishbourne over 90 times in the past three years and in that time we have always found the service efficient and friendly. The staff on board the boats are always friendly and helpful. On the very odd occasion where there has been an unavoidable delay we have always been kept informed and put on to the next available sailing. I have no hesitation in highly recommending Wightlink,”
Helpful Report
Posted 5 years ago
Kim Tuhey
Verified Buyer
“My experience was smooth and efficient. A pleasure”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Excellent and well run service. Helpful staff, clean ferry, good facilities. Most important: on time.”
Helpful Report
Posted 5 years ago
TERENCE LEVY
Verified Buyer
“FANTASTIC NEW BOAT AND SERVICE”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Efficient and courteous service”
Helpful Report
Posted 5 years ago
Leo Whisstock
Verified Buyer
“good services with helpful staff.”
Helpful Report
Posted 5 years ago
Lee
Verified Buyer
“Sailed Portsmouth to Fishbourne and wow what a trip. Super clean and modern ferry.. excellent crew.. great facilities onboard.. amazing.. 5 stars.. Returned via Yarmouth to Lymington... completely different story. Older ferry, hectic and toilet facilities which were horrid. Crew, however, were amazing and the captain was brilliant. Hopefully they upgrade the fleet for this route. Both shoreside terminals were brilliant. Would we use again? For sure we would”
Helpful Report
Posted 5 years ago
Rosemary Osborne
Verified Buyer
“We are very happy with the crossing but found coming back a day early the man at fishbourne the man at the desk very unhelpful after telling him my disabled husband had been very unwell and we needed to get home I found him very unhelpful and a bit rude”
Helpful Report
Posted 5 years ago
Louise
Verified Buyer
“Brilliant service. Will use this service again lots of sailings and plenty of ability.”
Helpful Report
Posted 5 years ago
Julia Odell
Verified Buyer
“Trouble free friendly service”
Helpful Report
Posted 5 years ago
Jason R
Verified Buyer
“Easy booking, easy boarding, fast service. Fantastic.”
Helpful Report
Posted 5 years ago
Roger Day
Verified Buyer
“Travelled with two disabled OAPS service was excellent thank you all made very easy”
Helpful Report
Posted 5 years ago
Alan Warner
Verified Buyer
“As a regular traveller on the Lymington to Yarmouth ferry service we always enjoy the short crossing.”
Helpful Report
Posted 5 years ago
LuluP
Verified Buyer
“Great service all round”
Helpful Report
Posted 5 years ago
Wightlink LTD is rated 4.7 based on 4,028 reviews
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