Wightlink LTD Reviews

Name: Wightlink LTD
Address: Gunwharf Road, Gunwharf Road, Portsmouth
Rating: 4.71

4.7 Rating 4,028 Reviews

94 %

of reviewers recommend Wightlink LTD

Company Reviews

Questions

Metrics

4.7

Based on 4,028 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 999 7333

Email:

feedback@wightlink.co.uk

Location:

Gunwharf Road,
Gunwharf Road
Portsmouth
PO1 2LA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant.”

Helpful Report

Posted 1 year ago

“Had an issue with one of our party and crew went above and beyond to help us”

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Posted 1 year ago

“great service! on time and quit confortable.”

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Posted 1 year ago

“Quick efficient service, both times we arrived early and went on next boat.”

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Posted 1 year ago

“Excellent service provided by helpful cheery staff make it an excellent way to enjoy a day out.”

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Posted 1 year ago

“Always great service and sailing on time, ships are very clean and spacious and the crew are always friendly and helpful.”

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Posted 1 year ago

“Enjoyable crossing, helpful staff, very efficient”

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Posted 1 year ago

“The short trip was enjoyable - embarking well organised. However the cost was phanominal - costing way more than my campsite, despite the camp discount, and I doubt if I return.”

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Posted 1 year ago

“I always book with Whitelink when traveling to the IOW purley for its efficient service”

Wightlink LTD 5 star review on 19th June 2023

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Posted 1 year ago

“Wightlink was very user friendly, didn't even have to show ticket as they already knew who we were.”

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Posted 1 year ago

“Excellent service with very friendly staff.”

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Posted 1 year ago

“I enjoyed my experience of travelling with wightlink but I was travelling at a relatively quiet time. I have only become aware that older unsteady people can ask for assistance and I think I would need that if travelling with many younger people especially if they had a lot of luggage”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Loading onto the boat was easy and completed very efficiently. I was particularly impressed by the comfort, spaciousness and facilities onboard. I usually travel from Southampton to Cowes with another provider but I was hugely impressed by Wightlink's service in comparison.”

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Posted 1 year ago

“Very efficient system booking in, loading and and unloading...”

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Posted 1 year ago

“Pleasant staff. Clean ferry. Clear tannoy announcement concerning safety and surrounding local attractions. Good selection of drinks and snacks. On time smooth crossings .”

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Posted 1 year ago

“We travelled to Ryde as foot passengers having got the train to Portsmouth Harbour. Booking on-line was straight forward and the crossing in each direction was without incident”

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Posted 1 year ago

“Very good service, we travelled with two dogs & the staff were extremely helpful, ensuring water was available and helping us to settle as quickly as possible.”

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Posted 1 year ago

“Fast, fantastic service”

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Posted 1 year ago

“Fast, fantastic service”

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Posted 1 year ago

Wightlink LTD is rated 4.7 based on 4,028 reviews