Wightlink LTD Reviews

Name: Wightlink LTD
Address: Gunwharf Road, Gunwharf Road, Portsmouth
Rating: 4.71

4.7 Rating 4,028 Reviews

94 %

of reviewers recommend Wightlink LTD

Company Reviews

Questions

Metrics

4.7

Based on 4,028 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 999 7333

Email:

feedback@wightlink.co.uk

Location:

Gunwharf Road,
Gunwharf Road
Portsmouth
PO1 2LA

Write Your review

Tell us how Wightlink LTD made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent”

Helpful Report

Posted 1 year ago

“Excellent service provided throughout our journey with Wightlink. Would very highly recommend people using this service when travelling to what is such a beautiful island.”

Helpful Report

Posted 1 year ago

“First time using Wightlink from Lymington to IOW, we were impressed with all elements of the service.”

Helpful Report

Posted 1 year ago

“Easy to book, straight forward and an enjoyable experience. The ferry was clean and had some useful facilities like softplay for children!”

Helpful Report

Posted 1 year ago

“Very professional service , attentive and well organised efficient service”

Wightlink LTD 5 star review on 22nd August 2023

Helpful Report

Posted 1 year ago

“Very Convenient. Great for taking a day trip with a bike”

Helpful Report

Posted 1 year ago

“Excellent for Day Trip by Foot - disgsuting prices for vehicle costs for a Day Trip.”

Helpful Report

Posted 1 year ago

“The service provided was excellent. On the journey to the ferry on Friday 11th there were severe delays due to an accident on the M27. It was easy to reschedule my ferry booking as the original booking I could not have made. The boarding process was easy. On the return ferry crossing it was a smooth process. I would recommend the Wightlink service.”

Helpful Report

Posted 1 year ago

“Ticket office staff Yarmouth very helpful Service on and off ship really good”

Helpful Report

Posted 1 year ago

“Ticket office staff Yarmouth very helpful Service on and off ship really good”

Helpful Report

Posted 1 year ago

“Very good service”

Helpful Report

Posted 1 year ago

“Great service, use it to keep in touch with our family”

Helpful Report

Posted 1 year ago

“Good crossing but too expensive. DFDS Dover to Calais 100 min crossing 5 day return economy £162 afternoon crossing. Wightlink Portsmouth to Fishbourne 45 min crossing 5 day return economy £209 afternoon crossing.”

Helpful Report

Posted 1 year ago

“Excellent”

Helpful Report

Posted 1 year ago

“Excellent service best I've travelled on ! Well done 👏”

Wightlink LTD 5 star review on 21st August 2023

Helpful Report

Posted 1 year ago

“Polite crew. Comfortable seats. On Time.”

Helpful Report

Posted 1 year ago

“It was a well-organised and smooth process both boarding and leaving the ferry with helpful staff on hand.”

Helpful Report

Posted 1 year ago

“Great Service on Ferry & Back. Not So Great Service when I rang up to ask a question to head Office" I Asked why was it £85 to go to Yarmouth & £135 to come back to Lymington !! The Response I got was its above my Paid Grade ? So I had No Answer??? Hence 3 Stars”

Helpful Report

Posted 1 year ago

“Fabulous service from booking our tickets to travelling both ways. Couldn't fault anything.”

Helpful Report

Posted 1 year ago

“First time using ferry was easy and straight forwards. Cost was crazy though”

Helpful Report

Posted 1 year ago

Wightlink LTD is rated 4.7 based on 4,028 reviews