Wightlink LTD Reviews

Name: Wightlink LTD
Address: Gunwharf Road, Gunwharf Road, Portsmouth
Rating: 4.71

4.7 Rating 4,028 Reviews

94 %

of reviewers recommend Wightlink LTD

Company Reviews

Questions

Metrics

4.7

Based on 4,028 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 999 7333

Email:

feedback@wightlink.co.uk

Location:

Gunwharf Road,
Gunwharf Road
Portsmouth
PO1 2LA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was very impressed. Booking was clear, quick, and easy. Drove up to the check in area and delighted that (I assume) number plate recognition was used so no need to scan QR codes the attendant already knew who we were and directed us to the lane. Got out and night a good cup of coffee on the cafe whilst watching the boat dock. Getting in board was well organised and efficient and the boat departed and arrived in time. Disembarking was efficient. What more can you ask? Trip out we were up to and all was great. On the way back it was too cold and the dog area was pretty packed and noisy so not ideal, but hey, it's a 35 min trip. All round, top marks from me”

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Posted 1 year ago

“Great service, on time friendly staff. Great experience”

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Posted 1 year ago

“Great service, on time friendly staff. Great experience”

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Posted 1 year ago

“Very Friendly staff and accomodating as well”

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Posted 1 year ago

“Excellent service. Friendly, efficient staff. Ease of booking.”

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Posted 1 year ago

“Very enjoyable trip, helpful and friendly staff”

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Posted 1 year ago

“Excellent service & friendly staff.”

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Posted 1 year ago

“Fantastic service I use Wightlink every time”

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Posted 1 year ago

“Efficient loading and unloading.”

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Posted 1 year ago

“Great organized easy to use ferry service, thank you wightlink!!!”

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Posted 1 year ago

“While the ferry across to the Isle of Wight operates more reliably than the buses, as long as the weather is good, the cost per mile makes it a luxury and turns these trips into a rare treat you couldn't afford to repeat very often.”

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Posted 1 year ago

“Excellent service. Plenty of staff very friendly, gave us seats on earlier ferry bits out and back. Great 'can do' attitude rather than computer says no.....”

Wightlink LTD 5 star review on 9th April 2023

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Posted 1 year ago

“Good value and good service. We arrived slightly early for both crossings and were accommodated on the earlier crossings with no hassle. Check in was a breeze.”

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Posted 1 year ago

“Comfortable crossing with smooth and helpful check in”

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Posted 1 year ago

“We enjoyed our trip ! Thank you”

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Posted 1 year ago

“Both journeys were on time and smooth. Everything organised to perfection. Onboard facilities very good.”

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Posted 1 year ago

“Good ferry service on time both ways”

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Posted 1 year ago

“Timely and efficient to get back and forth from the Isle of Wight.”

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Posted 1 year ago

“Clean, tidy, friendly staff and on time.”

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Posted 1 year ago

“Good company great staff”

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Posted 1 year ago

Wightlink LTD is rated 4.7 based on 4,028 reviews