Wightlink LTD Reviews

Name: Wightlink LTD
Address: Gunwharf Road, Gunwharf Road, Portsmouth
Rating: 4.71

4.7 Rating 4,028 Reviews

94 %

of reviewers recommend Wightlink LTD

Company Reviews

Questions

Metrics

4.7

Based on 4,028 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 999 7333

Email:

feedback@wightlink.co.uk

Location:

Gunwharf Road,
Gunwharf Road
Portsmouth
PO1 2LA

Write Your review

Tell us how Wightlink LTD made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service every time.”

Helpful Report

Posted 1 year ago

“Friendly staff, on time & clean - a very nice trip.”

Helpful Report

Posted 1 year ago

“Too expensive compared to other crossings”

Helpful Report

Posted 1 year ago

“Whilst this ferry service is second to none and I cannot fault it, I feel the fare for a small car is becoming prohibitive. Last year I paid a total of £168 for a return journey. This year I paid £296 for the same journey. I have relatives on the island so my visit is not just a holiday. Hence my rating of 3.”

Helpful Report

Posted 1 year ago

“Friendly staff. On time.. great to take push bikes on.”

Helpful Report

Posted 1 year ago

“It was very expensive. I don’t think we can plan the visit anytime soon with. Such prices.”

Helpful Report

Posted 1 year ago

“Fabulous day out, easy with 2xOAP 2x adults and 2x under 5’s. We were able to get a later ferry at no extra cost as we just didn’t manage to fit it all in! We will look forward to going again.”

Helpful Report

Posted 1 year ago

“Great service”

Helpful Report

Posted 1 year ago

“All good. Nice ships that run on time. Easy check in and a very useful App.”

Helpful Report

Posted 1 year ago

“Good service. On time.”

Helpful Report

Posted 1 year ago

“Excellent service. And if there's room on a ferry before yours, they will either offer you a place on it at check-in or when you are parked up waiting.”

Helpful Report

Posted 1 year ago

“Wightlink is the best.”

Helpful Report

Posted 1 year ago

“Have used whightlink a few times now and never have any problem, it is well organised and the staff are excellent.”

Helpful Report

Posted 1 year ago

“Brilliant from start to finish”

Helpful Report

Posted 1 year ago

“Love coming to the island, always a great service!”

Helpful Report

Posted 1 year ago

“Always reliable, friendly and organised. A relaxed start and end to a few weeks on the island. Thanks”

Helpful Report

Posted 1 year ago

“On time and a pleasant crossing.”

Helpful Report

Posted 1 year ago

“Poor facilities at port. Dirty vessels. Very expensive. Only use them as a means of visiting my elderly mother”

Helpful Report

Posted 1 year ago

“Poor facilities at port. Dirty vessels. Very expensive. Only use them as a means of visiting my elderly mother”

Helpful Report

Posted 1 year ago

“Easy booking & easily accommodating for amending our booking to get on earlier boat. Staff very helpful with my disabled mother to have easy access to the lift.”

Wightlink LTD 5 star review on 14th August 2023

Helpful Report

Posted 1 year ago

Wightlink LTD is rated 4.7 based on 4,028 reviews