Wightlink LTD Reviews

Name: Wightlink LTD
Address: Gunwharf Road, Gunwharf Road, Portsmouth
Rating: 4.71

4.7 Rating 4,028 Reviews

94 %

of reviewers recommend Wightlink LTD

Company Reviews

Questions

Metrics

4.7

Based on 4,028 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 999 7333

Email:

feedback@wightlink.co.uk

Location:

Gunwharf Road,
Gunwharf Road
Portsmouth
PO1 2LA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“99.9% on time. Friendly, clean boats”

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Posted 1 year ago

“was very helpful changing the sailing time for us”

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Posted 1 year ago

“All so easy! From booking to disembarkation on return so stress free!”

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Posted 1 year ago

“Travel with wightlink every year .excellent service . Can't fault them.”

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Posted 1 year ago

“We have used this service twice now and have been very impressed. The staff are all very friendly and have always managed to get us on when ever we arrive. I will keep on using this as my ferry when visiting the Isle of Wight”

Wightlink LTD 5 star review on 23rd July 2023

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Posted 1 year ago

“Wonderful service with maximum efficiency”

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Posted 1 year ago

“I arrived early on both journeys and managed with the help of staff to get on an early ferry Very helpful”

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Posted 1 year ago

“Helpful staff and efficient service”

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Posted 1 year ago

“friendly staff and trouble free service.”

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Posted 1 year ago

“A very enjoyable day to and from Yarmouth - no delays and everything went smoothly”

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Posted 1 year ago

“It would have been 5 stars but you don’t take cash on your ferries, which I think is appalling. 2 million people in the UK don’t have a bank account. How are they supposed to buy refreshments on your ferries? What if a little kid wants to use his pocket money, or his parents send him to the kiosk? Do they need a bank card too?”

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Posted 1 year ago

“Excellent service on outward journey and inward journey. Well organised with friendly professional staff. We were able to get an earlier ferry coming home which was very helpful.”

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Posted 1 year ago

“Well organised, friendly , polite , helpful staff . Our trip was ' plain sailing ' on both outward and return journeys . We would not hesitate to use Wightlink again .”

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Posted 1 year ago

“No problem whatsoever with this service .. the ferry staff were very welcoming and the ferry itself was up to scratch.. l was able to change my return trip time without any problems l will definitely use this company again mick B”

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Posted 1 year ago

“Wightlink was very efficient on all fronts when we recently travelled on a return trip to the Isle of Wight. It made the journey a pleasant one. Good facilities onboard, helpful staff and plenty of comfy seating available to admire the wonderful view of the Solent. Thank you.”

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Posted 1 year ago

“Priority boarding is great, on time both ways. Clean.”

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Posted 1 year ago

“Easy to book and sailed on time”

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Posted 1 year ago

“For the past 30 years my Wife and I have been going to the Isle of Wight to holiday with Friends who live there. We have always crossed from Lymington to Yarmouth. Over all those years, including a recent day visit this July, we have enjoyed an exemplary Service from Wightlink. Almost without fail the Ferries have been very punctual, crossings have been trouble-free and the overall service as good as one could wish. Indeed, the only downside when crossing from Lymington is the high cost of taking a Car and passengers, particularly in Summer”

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Posted 1 year ago

“Good Journey I purchased a ticket for the Island attraction s which offered a 10% discount when applied it was deducted in my cart but when I came to make payment it was removed? It was indate”

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Posted 1 year ago

“Amazing. Friendly staff.”

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Posted 1 year ago

Wightlink LTD is rated 4.7 based on 4,028 reviews