Wightlink LTD Reviews

Name: Wightlink LTD
Address: Gunwharf Road, Gunwharf Road, Portsmouth
Rating: 4.71

4.7 Rating 4,028 Reviews

94 %

of reviewers recommend Wightlink LTD

Company Reviews

Questions

Metrics

4.7

Based on 4,028 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 999 7333

Email:

feedback@wightlink.co.uk

Location:

Gunwharf Road,
Gunwharf Road
Portsmouth
PO1 2LA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, from ease of booking to onboard travel. The whole operation runs very smoothly.”

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Posted 1 year ago

“Great service. Lovely staff and a really enjoyable crossing”

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Posted 1 year ago

“Great way to cross. First time over IOW with car, was a bit nervous, but I watched the video sent to me with my booking, that put my mind at rest. My Grandson loved it, up and down the different decks. Great views. Crew were very helpful and friendly. Information given throughout the Journey. Cant wait to do it all again.”

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Posted 1 year ago

“The price is eye watering - £240 return for a small car and that's with a discount! The ferries seem very old these days too - ancient, smelly diesels. If there was an alternative we'd use that but there's no choice other than Red Funnel and they clearly price-match each other. The staff at Portsmouth and Fishbourne are friendly and efficient so that's where the 2 stars go.”

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Posted 1 year ago

“Let down by the prices! So expensive, especially local people wanting to see family.”

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Posted 1 year ago

“Excellent service. Efficient loading and offloading. Pleasant staff.”

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Posted 1 year ago

“First time using Wightlink from Lymington to IOW, we were impressed with all elements of the service.”

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Posted 1 year ago

“Punctual service , polite helpful staff and clean safe vessels.”

Wightlink LTD 5 star review on 23rd August 2023

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Posted 1 year ago

“Great service, such an organised company, always an easy trip. Great friendly staff, boats are always clean. A bit pricey but a quality service always.”

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Posted 1 year ago

“Great service, such an organised company, always an easy trip. Great friendly staff, boats are always clean. A bit pricey but a quality service always.”

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Posted 1 year ago

“Our first trip with Wightlink and everything was very well organised we did not have any issues we actually managed to get an earlier crossing without any problems to change our booking”

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Posted 1 year ago

“Great service and fab staff.”

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Posted 1 year ago

“Excellent service, quick and easy and fun!”

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Posted 1 year ago

“Great Service! 👍🏻”

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Posted 1 year ago

“Very good from booking online to arriving at our destination”

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Posted 1 year ago

“Fantastic last minute service”

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Posted 1 year ago

“Fantastic last minute service”

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Posted 1 year ago

“Always travelled with Wightlink. Never had any problems. Ferries always clean, and well run. Yes it has got very expensive but we don't go abroad and save to include this in our holiday price.”

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Posted 1 year ago

“G8 service”

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Posted 1 year ago

“Love the ease of boarding very efficient and will always book you on an earlier ferry if room .”

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Posted 1 year ago

Wightlink LTD is rated 4.7 based on 4,028 reviews