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Wightlink LTD Reviews

4.7 Rating 4,028 Reviews
94 %
of reviewers recommend Wightlink LTD
Company Reviews Questions Metrics
4.7
Based on 4,028 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Wightlink LTD Reviews
Visit Website

Phone:

0333 999 7333

Email:

feedback@wightlink.co.uk

Location:

Gunwharf Road,
Gunwharf Road
Portsmouth
PO1 2LA

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Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
CHRIS HERBERT
Verified Buyer
“Owing to accident had to change ferry. Very easy and even got £9 back, definitely would recommend .”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Very efficient and pleasant crossings.”
Helpful Report
Posted 5 years ago
Mark Hawes
Verified Buyer
“top class as all ways”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“We travelled to the island from Portsmouth to Fishbourne and returned from Yarmouth to Lymington. Everything was very simple to arrange online and the sailings both ways went very well. We were particularly impressed with the way the cars were parked on the ferry, leaving plenty of walking space between and allowing passengers access to exit doors. Due to the exceptionally bad weather conditions on the day of our return we phoned to bring forward our crossing by 2 hours and this was achieved very easily. We actually arrived as the ferry before our re-booked one was loading and were allowed to take that one. Everyone was very helpful and friendly, as were all the Islanders. Thank you very much.”
Helpful Report
Posted 5 years ago
Maureen Cottingham
Verified Buyer
“Passenger and vehicle boarding and leaving the ferry is very well organised. Instructions for people on board are clear and lounge facilities are excellent.”
Helpful Report
Posted 5 years ago
Mark Covell
Verified Buyer
“From A to B and B to A just fine !”
Helpful Report
Posted 5 years ago
Suzanne Boden
Verified Buyer
“Very helpful staff.. professional company..”
Helpful Report
Posted 5 years ago
Nicky Pilato
Verified Buyer
“Nice clean ferry. Polite friendly staff.”
Helpful Report
Posted 5 years ago
Seema Dave
Verified Buyer
“Easy to book online, lots of choices of times scheduled to get to Isle of Wight and back which is wonderful as gives lots of flexibility to customers It’s good that customers are offered standard or economy so they’ve pay slightly extra or less if they need to apply for a refund It’s good disabled rates”
Helpful Report
Posted 5 years ago
Catherine Dixey
Verified Buyer
“Always efficient x”
Helpful Report
Posted 5 years ago
Barry Birch
Verified Buyer
“Excellent service”
Helpful Report
Posted 5 years ago
Colin Weaver
Verified Buyer
“Great service from booking to travel date ☺”
Helpful Report
Posted 5 years ago
Suzanne Boden
Verified Buyer
“Booked and it was a smooth and comfortable trip both ways. I would like to extend my thanks to the Captain & First Officer of the Claire in their assistance assisting me to scatter my Dads ashes on the outward trip from Portsmouth.. Thank you so much.”
Helpful Report
Posted 5 years ago
Macbry
Verified Buyer
“Keep up your excellent service.”
Helpful Report
Posted 5 years ago
Richard Maddison
Verified Buyer
“There is no fuss about tickets, or boarding the ferry. Arrive step on board and away.”
Helpful Report
Posted 5 years ago
DENNIS NIGHTINGALE
Verified Buyer
“EASY TO USE, FRIENDLY HELPFUL STAFF, CLEAN AND COMFORTABLE SHIPS. ALL IN ALL A PLEASANT EXPERIENCE”
Helpful Report
Posted 5 years ago
Ian Synac
Verified Buyer
“Okay but some ferries are very tired.”
Helpful Report
Posted 5 years ago
Arthur Barnes
Verified Buyer
“Excellent service”
Helpful Report
Posted 5 years ago
Wendy Fox
Verified Buyer
“No problems when booking, staff very helpful. Excellent choice of sandwiches etc.”
Helpful Report
Posted 5 years ago
Theresa Hassell
Verified Buyer
“So easy to book online; reasonably priced ferries, loads of crossing time choices and easy to amend bookings online. easy to embark. Lovely clean ferries with plenty of room and delightful to sit outside on a dry day on their vessel Victoria of Wight. Would recommend!”
Helpful Report
Posted 5 years ago
Wightlink LTD is rated 4.7 based on 4,028 reviews
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