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Wightlink LTD Reviews

4.7 Rating 4,028 Reviews
94 %
of reviewers recommend Wightlink LTD
4.7
Based on 4,028 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Wightlink LTD Reviews
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Phone:

0333 999 7333

Email:

feedback@wightlink.co.uk

Location:

Gunwharf Road,
Gunwharf Road
Portsmouth
PO1 2LA

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By moving my ferry off the island to Portsmouth you extended my journey time as I was travelling to Bournemouth. This was done late in the booking and when I rang to see if I could get a ferry to Lyminton i was offered a ferry 5 hours later than my original booking
Helpful Report
Posted 5 years ago
Good and punctual service. Very efficient
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Posted 5 years ago
Excerllent service and very clean,I was booked on the 13.00hrs and got on a ferry 2 hours earlier.
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Posted 5 years ago
Ferry was very prompt and efficient on both journeys .
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Posted 5 years ago
Very happy! Well done
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Posted 5 years ago
On time, great service very efficient, nicest ships and crew thank you
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Posted 5 years ago
Staff very helpful and polite, got us on earlier ferry both ways which helped shorten our journey which was most welcome as I have mobility issues and got me comfortable sooner. Excellent service thank you.
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Posted 5 years ago
Never a problem even when the weather is bad, ran to time always comfortable, and staff are friendly.will continue to travel with wightlink.
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Posted 5 years ago
Lovely crossing, on time there and back.
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Posted 5 years ago
Easy to book and staff exceptionally helpful when I then asked to change the time of one of the crossings. We were travelling with our two dogs and it was great that there was an area we could sit with them so we didn’t have to leave them stressed in the car. The whole process of booking, boarding and leaving was slick and professional. Overall, a good experience.
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Posted 5 years ago
Excelent trip in both directions. Friendly staff both on and off the ferry.
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Posted 5 years ago
Excellent Service and Customer Service
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Posted 5 years ago
I always look forward to our trip on the Wightlink ferry. It's the start of our Isle of Wight holiday.
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Posted 5 years ago
Excellent service
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Posted 5 years ago
Very polite staff and well run iow ferry service 5star ..
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Posted 5 years ago
Great service around.
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Posted 5 years ago
Perfect service, love the new ferry Victoria of Wight !!!
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Posted 5 years ago
Excellent service, spot on departure times
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Posted 5 years ago
Brilliant service
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Posted 5 years ago
Excellent service and friendly staff. What more can you ask for...
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Posted 5 years ago
Wightlink LTD is rated 4.7 based on 4,028 reviews