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Wightlink LTD Reviews

4.7 Rating 4,028 Reviews
94 %
of reviewers recommend Wightlink LTD
Company Reviews Questions Metrics
4.7
Based on 4,028 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Wightlink LTD Reviews
Visit Website

Phone:

0333 999 7333

Email:

feedback@wightlink.co.uk

Location:

Gunwharf Road,
Gunwharf Road
Portsmouth
PO1 2LA

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Anonymous
Verified Buyer
“Fast Cat on time with helpful and courteous staff”
Helpful Report
Posted 5 years ago
John And Lisa
Verified Buyer
“The boarding and disembarking is faultless. Guys seem happy in their job and willing to help.. when the boat is packed why have only 1 coffee machine working and only 2 staff to work it.. I just got to my seat with coffee 5 mins before docking.. awful..”
Helpful Report
Posted 5 years ago
Leslie White
Verified Buyer
“Good service and friendly staff”
Helpful Report
Posted 5 years ago
Sarah Soyler
Verified Buyer
“Reliable and friendly”
Helpful Report
Posted 5 years ago
Sharon Connor
Verified Buyer
“Excellent sailings to and from IOW...would definitely use again & also recommend to friends & family!”
Helpful Report
Posted 5 years ago
Deborah Huntley
Verified Buyer
“Great service for everyone even for those who use disabled assistance on board”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“A fabulous journey to and from the Isle of Wight. The booking process was painless and all the subsequent correspondence was detailed and relevant. The checking in process was really easy and the staff were all very helpful and accommodating of any request made. The Ferry was well maintained and clean. All in all a well organised service.”
Helpful Report
Posted 5 years ago
Mark Packham
Verified Buyer
“Great staff very helpful Pleasant experience”
Helpful Report
Posted 5 years ago
Gary Richardson
Verified Buyer
“Travelled with our daughter and couldn’t fault the service in any way. The ships were lovely, especially on the return crossing I think it was a new ship but was really nice. Will definitely continue to use Wightlink when we have days out on the Isle of Wight”
Helpful Report
Posted 5 years ago
Bryan Norris
Verified Buyer
“Brilliant”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Excellent service and organisation very helpful when I needed help with my fiancé who was on crutches and needed extra room and use of lift”
Helpful Report
Posted 5 years ago
Rob Emmett
Verified Buyer
“Amazing service and customer service”
Helpful Report
Posted 5 years ago
Stephen Burton
Verified Buyer
“Extremely helpful. Smooth transitions embarking and disembarking. Definitely recommended.”
Helpful Report
Posted 5 years ago
The Frost Family
Verified Buyer
“We always use Wightlink to the I.O.W - getting on the ferry always feels like the real start to our holiday & the staff are so efficient & friendly too, we love it :)”
Helpful Report
Posted 5 years ago
Ian Hill
Verified Buyer
“Drove up to embark, met with “good morning mr Hill,”awaited my place in queue, drove on had tea and coffee at refreshment bar, drank looking at the fab view and when the time came disembarked. All very trouble free. My return journey I was just one of three cars on return crossing. Could not have been easier Fully recommend their service”
Helpful Report
Posted 5 years ago
Ian Moses
Verified Buyer
“From booking to sailing first class seelrvice”
Helpful Report
Posted 5 years ago
Sharron Morton
Verified Buyer
“A great service - quick, easy and helpful. Especially great if you have four legged friends too!”
Helpful Report
Posted 5 years ago
Carter
Verified Buyer
“Lovely ship. However the delays they have on the Portsmouth - fishbourne crossing is not great! The cost you pay for summer crossings to is horrific!! Red funnel are cheaper! Still expensive but cheaper. Wightlink is the most expensive ferry crossing in the world (fact)!! Ridiculous isn’t it for a 30-45 minute crossing.”
Helpful Report
Posted 5 years ago
Amanda
Verified Buyer
“Great service. Ran to time, plenty of seating. Queues no too long on board.”
Helpful Report
Posted 5 years ago
John Richardson
Verified Buyer
“Very smooth and comfortable ferry ride lovely staff too our dog Charlie enjoyed the journey too”
Helpful Report
Posted 5 years ago
Wightlink LTD is rated 4.7 based on 4,028 reviews
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