Wightlink LTD Reviews

Name: Wightlink LTD
Address: Gunwharf Road, Gunwharf Road, Portsmouth
Rating: 4.71

4.7 Rating 4,028 Reviews

94 %

of reviewers recommend Wightlink LTD

Company Reviews

Questions

Metrics

4.7

Based on 4,028 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 999 7333

Email:

feedback@wightlink.co.uk

Location:

Gunwharf Road,
Gunwharf Road
Portsmouth
PO1 2LA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service arrived at Portsmouth was greeted with morning mr holt 7/20 lane 9 outstanding thank you”

Helpful Report

Posted 1 year ago

“Very organised on entry and leaving the boat. Excellent facilities on the boat”

Wightlink LTD 5 star review on 11th June 2023

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Posted 1 year ago

“Very friendly staff and much better updated furniture to sit and relax in. John Joyce.”

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Posted 1 year ago

“A company that usually delivers a good service but let down on this return service by apathetic staff( not a majority) . Catering services were late opening on the outbound service and the check in person was not at all interested as to whether we could catch an earlier return service from Fishbourne to that booked. This was however rectified by a staff change over! Great new ferries though!”

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Posted 1 year ago

“From start to finish, my experience with Wightlink was smooth, easy and pleasant!”

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Posted 1 year ago

“Booking in system is superb”

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Posted 1 year ago

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Posted 1 year ago

“Great crossing with friendly and efficient staff”

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Posted 1 year ago

“No hassle booking, very friendly helpful crew, lovely scenic regular crossings. Easy to use app. Simple to amend crossing times too. Looking forward to my next trip to the Isle of Wight again”

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Posted 1 year ago

“Prompt, convenient and helpful.”

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Posted 1 year ago

“It was a pleasure to travel on the Wightlink ferry, both crossings were lovely, the service was excellent and all the staff very pleasant.”

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Posted 1 year ago

“Always friendly helpful staff. Clean ferries, on time - travel every month and am very pleased with the service.”

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Posted 1 year ago

“Very simple hassle free. Excellent service”

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Posted 1 year ago

“Brilliant service! Quite pricey to take a car for a day (we booked the day before travel and cost £93).”

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Posted 1 year ago

“Very simple hassle free. Excellent service”

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Posted 1 year ago

“Brilliant service - sailed on time - very pleasant journey.”

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Posted 1 year ago

“Superb. Excellent service”

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Posted 1 year ago

“Very helpful and pleasant”

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Posted 1 year ago

“Polite staff, efficient and organized”

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Posted 1 year ago

“I would’ve given 5 stars but our return journey was unfortunately ruined by the stench of sewage, apart from that everything was very good!”

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Posted 1 year ago

Wightlink LTD is rated 4.7 based on 4,028 reviews