Wightlink LTD Reviews

Name: Wightlink LTD
Address: Gunwharf Road, Gunwharf Road, Portsmouth
Rating: 4.71

4.7 Rating 4,028 Reviews

94 %

of reviewers recommend Wightlink LTD

Company Reviews

Questions

Metrics

4.7

Based on 4,028 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 999 7333

Email:

feedback@wightlink.co.uk

Location:

Gunwharf Road,
Gunwharf Road
Portsmouth
PO1 2LA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Officious staff in the Island ticket office with no customer service skills who very gleefully charged more on a ticket that was very clearly an error..Poor attitude affects all of you at Wightlink.”

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Posted 1 year ago

“Horrendously overpriced, avoid if at all possible.”

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Posted 1 year ago

“Excellent customer service, nice and friendly staff, clean facilities and a good quality food. Highly recommended.”

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Posted 1 year ago

“Absolute slick operation considering my mobility issues currently first on first off - absaloye quality service”

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Posted 1 year ago

“Good service every time we travel”

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Posted 1 year ago

“Although the most expensive crossing in the UK the service is very good every time.”

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Posted 1 year ago

“Simply the best, great service. The sun always shines”

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Posted 1 year ago

“Friendly staff, always pleasant never had any issues at all with staff or bookings.”

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Posted 1 year ago

“Very efficient, on and very quickly”

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Posted 1 year ago

“everything very good except onboard food could be beater and boat we returned on was past its sell by date”

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Posted 1 year ago

“Very efficient would use again”

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Posted 1 year ago

“Fantastic staff and helpful, very polite”

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Posted 1 year ago

“Pleasant staff, easy getting on and off the ferry.”

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Posted 1 year ago

“This service could not get any better”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Rather expensive for such a short trip”

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Posted 1 year ago

“I recently traveled with Wightlink Ferries with my dog, and unfortunately, I was pretty disappointed with the basic dog facilities overall. The overall comfort levels provided by Wightlink Ferries were lacking for dog owners consisting of hard chairs to sit on for the length of the journey.”

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Posted 1 year ago

“Comfortable service, ran on time and polite staff.”

Wightlink LTD 5 star review on 11th July 2023

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Posted 1 year ago

“A really great company right from booking to the very pleasant and efficient staff on the gate and then getting on the ferry. Very impressed.”

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Posted 1 year ago

“Very only issue was no coffee at terminal in Portsmouth as machine had broken and vending machine was empty 🤦”

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Posted 1 year ago

Wightlink LTD is rated 4.7 based on 4,028 reviews