Wightlink LTD Reviews

Name: Wightlink LTD
Address: Gunwharf Road, Gunwharf Road, Portsmouth
Rating: 4.71

4.7 Rating 4,028 Reviews

94 %

of reviewers recommend Wightlink LTD

Company Reviews

Questions

Metrics

4.7

Based on 4,028 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 999 7333

Email:

feedback@wightlink.co.uk

Location:

Gunwharf Road,
Gunwharf Road
Portsmouth
PO1 2LA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from very competent staff.”

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Posted 1 year ago

“Easy and quick loading of the ferry's. Good announcements on board. Very comfortable on board.”

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Posted 1 year ago

“Extremely friendly people who are very helpful and considerate.Ferry was very punctual and a nice relaxing crossing both ways”

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Posted 1 year ago

“Excellent service from very competent staff.”

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Posted 1 year ago

“Easy, convenient and reasonably priced enjoyable sailing to and from the Island”

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Posted 1 year ago

“Fab crossing from Lymington to Yarmouth as always. If it was cheaper I’d go more often (I day trip rather than holiday).”

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Posted 1 year ago

“Service was good getting on and off boat and left on time. Booked with Tesco vouchers, brilliant!”

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Posted 1 year ago

“Regular and usually punctual service. Crew and staff always pleasant and helpful. Clean and comfortable. Of course, main grizzle spiralling rates so noticeable after years of travelling on the Lymington/Yarmouth route.....but guess that's the price we have to pay for convenience.”

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Posted 1 year ago

“Straight forward uncomplicated journey to the Isle of Wight.”

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Posted 1 year ago

“Very efficient service and helpful staff.”

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Posted 1 year ago

“Great service as always.”

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Posted 1 year ago

“Excellent booking service, great staff... brilliant service.”

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Posted 1 year ago

“We were very impressed with the improvements to the ferry ports and the efficiency of the loading and unloading. The new hybrid ferry is spacious and comfortable, all staff we interacted with were friendly and helpful.”

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Posted 1 year ago

“Most relaxing sail I’ve ever had!”

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Posted 1 year ago

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Posted 1 year ago

“My self and my family have travelled with wightlink all the time it has been wightlink and right back when it was paddle steamers and B R we wouldn't keep coming back if it wasn't good.”

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Posted 1 year ago

“Easy to travel on this ferry. A bit expensive though!”

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Posted 1 year ago

“Amazing service and easily approachable.”

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Posted 1 year ago

“very efficient and quick service”

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Posted 1 year ago

“Nice comfortable sail in both directions and easily loaded on and off Reason I come back every year”

Wightlink LTD 5 star review on 23rd June 2023

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Posted 1 year ago

Wightlink LTD is rated 4.7 based on 4,028 reviews