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Wightlink LTD Reviews

4.7 Rating 4,028 Reviews
94 %
of reviewers recommend Wightlink LTD
Company Reviews Questions Metrics
4.7
Based on 4,028 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Wightlink LTD Reviews
Visit Website

Phone:

0333 999 7333

Email:

feedback@wightlink.co.uk

Location:

Gunwharf Road,
Gunwharf Road
Portsmouth
PO1 2LA

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Karen Simpson
Verified Buyer
“Booking on my phone so easy. Staff brilliant, journey brilliant. Very clean and tidy. Only thing I would ask is that YORKSHIRE TEA be served and a few more bits for the children. All in all an excellent experience. Well done 👌”
Helpful Report
Posted 5 years ago
Irene Salt
Verified Buyer
“First class customer service, excellent ferry crossing, superb facilities and cleanliness, perfectly managed and operated, easy to navigate website.”
Helpful Report
Posted 5 years ago
Elizabeth Morgan
Verified Buyer
“We’ve had excellent service every time we’ve travelled. Always on time and accommodating if we need to change booking.”
Helpful Report
Posted 5 years ago
Arthur Day
Verified Buyer
“The best ferry company service to the Isle of Wight”
Helpful Report
Posted 5 years ago
Anthony Flood
Verified Buyer
“Great service”
Helpful Report
Posted 5 years ago
Pam
Verified Buyer
“Enjoyable start to our holidays with smooth sailing via Wightlink”
Helpful Report
Posted 5 years ago
John Edgcumbe
Verified Buyer
“Wonderful service but expensive.”
Helpful Report
Posted 5 years ago
Alan Moore
Verified Buyer
“Just brilliant as normal”
Helpful Report
Posted 5 years ago
Deborah Simmonds
Verified Buyer
“Ultra efficient ferry service that adds to the travel experience with staff who are welcoming and friendly.”
Helpful Report
Posted 5 years ago
Phil Slade
Verified Buyer
“Friendly and efficient check in, boarding and disembarkation by car. Comfortable lounges”
Helpful Report
Posted 5 years ago
Brenda Goode
Verified Buyer
“Easy to book. Excellent service. An enjoyable cruise across the Solent.”
Helpful Report
Posted 5 years ago
Malcolm Duncton
Verified Buyer
“Excellent service good crew”
Helpful Report
Posted 5 years ago
Keith Miles
Verified Buyer
“Very good service very friendly staff on time ferries staff very helpful food serves very good quality trip yous all time”
Helpful Report
Posted 5 years ago
Stephen Hanson
Verified Buyer
“Good service and enjoy the crossing as it’s not too long but you’re out pricing me with your prices keep going up and up And it would be nice if you got offered sent you every now and then”
Helpful Report
Posted 5 years ago
M Riby
Verified Buyer
“The sailings and staff are very good, the staff at the Lymmington and Yarmouth port are very curtious and helpful, the only problem is trying to make contact with Wightlink by telephone, this is a serious problem you need to address.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“excellent all very efficient”
Helpful Report
Posted 5 years ago
Jane
Verified Buyer
“Friendly efficient service. Ferries run to time and we were early at the port so managed to board the ferry before the one we were booked on. Only down side is the price. I would travel more often if it wasn't so very expensive to take a car across the Solent.”
Helpful Report
Posted 5 years ago
Tammy Morgan
Verified Buyer
“Very clean and good staff were very friendly and helpful”
Helpful Report
Posted 5 years ago
Sally Shefford
Verified Buyer
“Good service but disappointed with the delay in the return journey which made us late and we couldn’t drive the rest of the way to our next destination as the weather was dreadful and we were tired so got home a day later than expected”
Helpful Report
Posted 5 years ago
Jonathan Reynolds
Verified Buyer
“Excellent service. held up by accident on route but placed on the next ferry at no cost. Got washed out and asked to return a day early, only paid a small admin fee. would definitely recommend”
Helpful Report
Posted 5 years ago
Wightlink LTD is rated 4.7 based on 4,028 reviews
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