Willbox Reviews

Name: Willbox
Address: Manor House Avenue, Southampton
Rating: 4.81

4.8 Rating 194 Reviews

96 %

of reviewers recommend Willbox

4.8

Based on 194 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

0800 023 50 60

Email:

enquiries@willbox.co.uk

Location:

Manor House Avenue
Southampton
SO15 0LF

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hired a container (and a padlock at £4.99 a month) which we had for almost 2 years. We no longer had a use for it and they said they would collect it a week later but to make sure it was clean and empty which we did. The picked it up on the first day of the month and are charging us £1.80 for use on that day (even though we couldn't use it because it was empty and clean and had asked them to collect it a week earlier). They're now insisting that we still owe them the £1.80. The words petty and small minded spring to mind!”

Helpful Report

Posted 3 years ago

“Contacted Willbox well over a week ago, was told i would be emailed a form to complete. Form never arrived, phoned and spoke to Holly (Birmingham) who was to return my call. I have phoned daily and told that Holly would phone me back - has never called me, Very poor customer service, i am now looking elsewhere”

Helpful Report

Posted 4 years ago

Willbox is rated 4.8 based on 194 reviews