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Wilson and Frenchy Reviews

4.8 Rating 1,145 Reviews
95 %
of reviewers recommend Wilson and Frenchy
4.8
Based on 1,145 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Wilson and Frenchy Reviews

About Wilson and Frenchy:

Wilson and Frenchy are an Australian baby and kids brand, loved across the world for its subtle colour palette, hand drawn illustrations, playful graphics, natural and organic fabrics and custom designs. Specialising in premmie, newborn & toddler babywear, muslin wraps, bedding and our gift-ready kids sleepwear in sizes 1 to 7. Wilson and Frenchy are the go-to brand for new mums and style conscious shoppers seeking beautiful gifts for friends and family.

Visit Website

Phone:

(03) 9877 4307

Email:

hello@wilsonandfrenchy.com.au

Location:

Unit 13, 634-644 Mitcham rd,
Vermont
3133

Write Your review

Prompt delivery. Very cute, quality clothing
Helpful Report
Posted 4 years ago
I had a couple of queries re my online order and my emails were responded to and a solution reached very promptly, I was impressed with the service which was cordial and positive. Both my orders were gifts and the recipients were delighted with the goods!
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Posted 4 years ago
So happy with the fantastic service and beautiful clothing. I purchased two pairs of the slouch pants for my new granddaughter along with two tops and a cardigan. The designs were gorgeous and the quality of the clothing was excellent. I requested Express Postage and could not believe it when the parcel arrived the following day! and this was despite delays with Australia Post including with Express Post deliveries - so one very happy customer. Thanks for great service I will be buying more in the future.
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Posted 4 years ago
Took 18 days from the time I placed my order online and before my orders arrived, I think there has been a problem with parcel sorting at Australia Post (on top of the already delayed deliveries because of the pandemic) and my package went all the way to another state. I followed up with W&F apparently there is nothing they can do about it so I lodged a query myself. Parcel came in today and really happy with the quality of the products. The fabric feels luxurious to touch.
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Posted 4 years ago
Couldn’t be happier with what I ordered!! :) amazing quality!
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Posted 4 years ago
the quality is just devine love all the pieces
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Posted 4 years ago
Beautiful products, have bought from them twice already
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Posted 4 years ago
Love love love! Quality is awesome and was delivered melb metro in 2 days even during stage 4 lockdown. Very happy!
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Posted 4 years ago
Beautiful material, amazing quality!
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Posted 4 years ago
Beautiful quality products, fast delivery
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Posted 4 years ago
amazing customer service - went out of their way to help.
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Posted 4 years ago
Beautiful quality and gorgeous prints. Makes for a perfect gift!
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Posted 4 years ago
I absolutely love Wilson and Frenchy. Beautiful designs and top quality. Their fabrics are soft but durable.
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Posted 4 years ago
Great quality items which fit our baby perfectly and delivered promptly
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Posted 4 years ago
One of the items I had purchased turned out to not be available. I made one phone call to Wilson & Frenchy and it was sorted out straight away. i had the best customer service. highly recommend this brand
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Posted 4 years ago
Super speedy delivery and beautiful product! Will definitely be buying again..
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Posted 4 years ago
Beautiful quality clothes & very good customer service.
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Posted 4 years ago
Lovely PJs for the kids. Super soft & super cute! Loved the conscious packaging too🙏🌱🌏
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Posted 4 years ago
Love all the Wilson & Frenchy items we have, and they also make great gifts! Quality is next to none and are so classic!
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Posted 4 years ago
Beautiful garments.
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Posted 4 years ago
Wilson and Frenchy is rated 4.8 based on 1,145 reviews