Winesale.co.nz have a Customer Happiness Grade of B-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Alwats pompt with deluvery and the price are good
I did ask with my last delivery that it wait until the Monday as I was going to be away over the weekend and when I arrived home it was sitting at my front door open to anyone helping themselves.I wasnt very happy about that ,but all else very good.
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- Jocelyne W
“
The wine arrived the next day. A good price and a great taste
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- Angi Z
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Fast delivery & the wine is excellant, the price was very good
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- Walter S
“
Followed instructions re-delivery dates And a couple of fantastic Chardonnays 🍷🤪brudenot2
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- Russell M
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Fast delivery as usual
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- Mark D
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Good service, excellent products and well packaged for delivery. Many thanks!
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- Anonymous
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I ordered two dozen white wine but only one dozen has been delivered and I am still waiting the second dozen ,six days after the delivery of the first dozen.
If it does not arrive in the next two days I am going to cancel my order and request a refund
I am very disappointed in the service from winesale
”
- Graham M
“
As usual, everything went like clockwork. The service is great, prices reasonable and the range excellent.
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- Mohan P
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Good service, excellent products and well packaged for delivery. Many thanks!
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- Anonymous
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I made an error when making my last order, which was then SO promptly and efficiently attended to by Joanna after emailing Winesale. Then from the day of my amended payment, to the wine's arrival was just over 48 hours. I was, and am, suitably impressed with the personnel and service. Thank you.
”
- Lois S
