With a Passion Ltd Reviews

Name: With a Passion Ltd
Rating: 4.43

4.4 Rating 645 Reviews

88 %

of reviewers recommend With a Passion Ltd

4.4

Based on 645 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	2 - 3 Hours

Visit Website

Phone:

0800 195 7474

Email:

customerservice@withapassion.co.uk

Location:

FREEPOST WITH A PASSION LTD Freepost Name License FPN4876 , ,
BN15 8UQ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The items I bought not as good I thought they would be.”

Helpful Report

Posted 5 years ago

Thank you for your review and we are sorry to hear that you are not happy with the items that you've purchased. Please note that if you suspect that you've received a faulty unit, you can return it under our returns terms and conditions, just let us know. Best wishes, With a Passion Team

Posted 5 years ago

“A little slow on delivery”

Helpful Report

Posted 5 years ago

Thank you for your review. Please note that you've selected a standard delivery method that usually takes between 2 to 4 working days (as stated on our website). Your item arrived on the 4th working day after placing your order. If you wish to receive your next order faster, please check out our other delivery options that provide a faster service. Let us know if you have any questions at all. Best wishes With a Passion Team

Posted 5 years ago

“The whip we ordered was bent out of shape when it arrived, I just hope it goes back to being straight soon!”

Helpful Report

Posted 6 years ago

Thank you for your review! We were sorry to hear that you've received an item damaged, so we have sent you a private email to advise. Please let us know if you have any questions at all. Best wishes, With a Passion Team

Posted 5 years ago

“The item sent to me is being returned. The battery compartment had some metal missing which means it is not useable. It is not fit for purpose. The delivery was good but I found it annoying that I could not find a contact email address on line. Maybe I did not search hard enough but I have better things to do with my time. As I could not contact the company I just had to parcel the item up and it will be posted after the bank holiday weekend.”

Helpful Report

Posted 6 years ago

Thank you for your review of your experience with our site. We are sorry to hear that you've received a faulty unit, we have contacted you in a private email to advise how to proceed with this issue. Please note that our contact details are visible on the very bottom of every page on our site. We are looking forward to hearing back from you, best wishes, With a Passion Team

Posted 6 years ago

“they took moore then the 24 hours promised to deliver it then they ask me or all these forms to prove it was me the one on the card doing the transaction the process stressed me out on the posive side i stile got what i wanted in a few days”

Helpful Report

Posted 6 years ago

Thank you for your review of your experience with our site. We are glad to hear that you've received your order all right. Please note that our fraud protection processes are needed in order to keep our site a safe purchasing environment for all. We are sorry if this has caused you any inconvenience! Please let us know if we can be of any further assistance at all. Best wishes, With a Passion Team

Posted 6 years ago

“I bought the beige buttplug as a prop for a show - true fact! The process of ordering it was incredibly painful due to a poor shopping cart system - kept timing out - kept saying there's something wrong with processing your order. Only the fact it was the most affordable BEIGE buttplug (strangely niche) that could be ordered in time meant I had to persevere! I knew finally it was a success when I was asked what free gift I wanted - I selected the lube (well why not?). Guess what buttplug arrived with no lube! All I can say, it's just as well it's a prop for a comedy show, as that would be very harsh indeed! :D”

Helpful Report

Posted 6 years ago

“Service was very good, item failed to work after 3 uses, but the company happily replaced item.”

Helpful Report

Posted 6 years ago

Thank you for your review of your experience with our site. We are glad to hear that you were happy with our service, and very sorry that you received a faulty item. Your replacement will be on its way shortly. Let us know if we can be of any further assistance at all. Best wishes, With a Passion Team

Posted 6 years ago

“Prices were not that bad, although the given email coupons of extra discount could not be applied to my initial intended order, nor the front page discount codes if there were at least 1 product "on sale" within the shipping basket... some shopping cart SW bug? Don't know! so I ended up changing my mind and you even losing some additional sales.... Most of the products on sale are out of stock... Anyhow, Processing of the order was fast, although delivery took longer than expected to arrive.”

Helpful Report

Posted 6 years ago

With a Passion Ltd is rated 4.4 based on 645 reviews