woman within Reviews

“ Horrible customer service, lies on chat to shut you up.. claim they can initiate exchange but then never do. Still haven't received the correct item. They sent refund.. would not recommend ”

“ I haven't even recieved my item yet and have had a horrible customer service experience. The lady was rude and very unprofessional. Because of this one interaction I will not buy from them again. ”

“ I found a phone number for their customer service and call them on the March 16th and found out the robes are backordered till June. ”

“ THIRD,(and this I didn't find out until the whole "refund" process was over) they actually DID refund me, back to my credit card, after several emails exchanges with customer service, BUT I was not given my whole purchase price back; nope, they tacked on some type of processing fee deduction. ”

“ The customer service people them informed that after until after I pay the balances off for merchandise I did not get that they would give me the invoices for this card to show how I owe this bill. ”

“ The worst company ever. Order was wrong. I had to pay for shipping and then more to ship back. For a $30 order I was only allowed $9 back. I called customer service and they said that is the way it works. I asked to speak to a manger which they said would call but no one ever did. I will NEVER ORDER from them again. I also plan to let many people know that have asked about them to stay away. They should be ashamed of themselves. ”

“ These clothes came from China.. Customer service tried but My order never got here. After first 5 weeks it said pkg. was delivered but never appeared, so they sent again with same results..(never delivered). Now I await a refund of 70% of amount of order. So.. I say BEWARE! Now has been several weeks and no refund either, so double beware ... ”

“ I reached out to customer service via talking to them, through their email, and through the live chat on their website. ”

“ Their customer service is all froth, no substance. ”

“ Today I canceled the order because I am done with this whole fiasco and their customer service representative yelled at me when I asked about my refund. ”