woman within Reviews

“ I placed an order, received it and 1 item was missing, I ordered a lounger (sleepwear gown) received a pair of pants different size!! Called and customer service rep told me in order to receive what I ordered I would have to pay for it again and then wait so many weeks for them to process my return before credit given. ”

“ I should have checked reviews before ordering. Can't get my paid for merchandise. Just excuses about shipper backup, etc. I am disputing my credit card charge. Don't do it!!!! NO CUSTOMER SERVICE HELP. ”

“ The customer service man had a very thick accent that was very hard to understand. ”

“ The customer service is horrible period I spent over an hour on the phone. ”

“ I bought shoes. Cost to me: $68.87. I wanted to exchange them for a smaller size. I was told by customer service I had to return them and then buy a new pair. They are only refunding me $42.00. My net loss is $26.87. PREDATORY RETURN POLICY. BEWARE!!!! ”

“ Customer service was great, But to do a return the processing fee makes it not worth it very disappointed ”

“ Roaman’s customer service person disconnected me. ”

“ Their customer service is the worst for any company I have ever felt with. ”

“ Very poor customer service. ”

“ Horrible customer service!!!! They make you pay a processing fee to return items. $12! Do not order from here!!! ”