“I have been a Woman Within customer for many years. Was very satisfied in the past, but in the last 2-3 years, they have changed. I always wore 2X shirts from them. Now I order 2X and they are either huge, or too small. So what size do I need to order? In 2021 I ordered Straight Leg Fine Line jeans, and I loved them. I just ordered the exact same jean, same catalog number and in the picture it shows exactly what I ordered in the past. But when I got them, they were not Straight Leg Fine Line jeans, they were wide from the thigh down. Still fit in the waist, but they are wide boot cut jeans. Them they won't refund any money spent, they credit your account so you have to buy more that is not what is advertised. VERY DISAPPOINTED. Will not ever buy from them again.”
“DO NOT ORDER FROM HERE!!! Never got order, hours spent online & on phine for refund. 4th time in a row with horrible customer service. NEVER AGAIN!!!”
“You get a catalog in the mail, so prices look good! Then you get on line to order, and prices are not the same as in catalog. You try to use codes to get a discount, but they never work! So you call customer service and they give you some BS answer of why you can’t get the discount price. Don’t order from these people. You’ll just be disappointed! ☹️”
“Horrible business practices! The return policy is ridiculous. I paid $86 for a swim suit that was a horrible cut. I try to return it, all tags still on, in original packaging and they are only giving me $56 back! HORRIBLE! I wish I had read the reviews prior to purchasing it.”
“Order hasn’t shipped in over 3 days therefore missing my delivery date. Live chat and customer service were useless. Live chat actually said have a nice day before even giving me an answer to the problem”
“I purchased a pair of pink knit pants quite awhile ago. I purchased my sie according to the 'size' chart. They were very snug. But since I was on a diet and loosing weight I kept them. At that point I didn't put my hands in the pockets but I really didn't like the smoky appearance of the pink. When I lost enough weight months later I wore the pants and found that the pocket seam had not been sewn together at all. I kept the pants as they are the only pair of warm pants I have left. I SEWED the seam together but only wear them around home as the color makes the pants appear dirty. I no longer order from Women Within because everything I have received is of bad quality and your SHIPPING CHARGES ARE OUTRAGEOUS.”
“I should have read the reviews first. They charged $26 in shipping one jacket!! Then it is going to cost me another $11 to ship it back! $37 for the PRIVILEGE of trying on a jacket which was WAY too large! What a ripoff.”
“In June 2023 I received order that I never placed with them to start with. I called and was told to take it to a business that will return item. I did that. I still keep getting letters from them asking for my billing information which they are not getting. No order number or anything on the letter from them. This company is a SCAM !!!”
“They use FedEx. When the package continued to linger days past the delivery date, it could not be tracked because it was a FedEx SmartPost shipment. Only the company (Woman Within) who shipped the package can file a claim on it, and the claim cannot be submitted online. As the shipper, they need to refer to filing instructions at fedex.com/us/smartpostguide. If you call Dallas and speak to a Woman Within customer service rep or supervisor who will tell you they are not "allowed" to check on your package, translate, "we can't be bothered." This is both a FedEx and Woman Within issue. Each by themselves is incompetent. In addition, this seller is sketchy. Either way, you wind up with a package never received. Buyer beware.”
“I tried to place an order with my CC, and it didn’t go through so I tried again…there was nothing wrong with my card, but the system wouldn’t let it process…I checked my bank account and 2 holds were put on my account for the 2 times I tried to place the order….I called customer service…2hours later and I am still waiting to speak with a supervisor! THE WORST CUSTOMER SERVICE!”
“Ordered one time, hated it. Just realized they have been charging my PayPal account for $18 a month for almost 2 years. Do not order from this company.”
“Are you serious, bought robe was sent size 16 slippers. "womans". Got worse satisfaction over the phone and ordered to pay bill and send back slippers. They would not send us a return postage slip. My worst dealing ever. My dear Buyer friends "STAY AWAY"”
“I placed one order in April of 2022 and just found out they've been charging my credit through September 2023 $16.95 for a rewards program I NEVER signed up for. I didn't even like the ONE order I placed and returned it. This is fraud. Don't ever buy from this company unless you want bogus monthly charges on your credit card they won't refund.”
“My problem was with the return. While trying to resolve the problem, I was outsourced to a foreigner and denied access to their supervisor! They dishonestly kept some of my money on top of the return shipping charge of 10.99. I will never order from woman within again. Dishonest!”
“? False sale offer, delays , extreme shipping charges and also high return charges.
My mom wanted a pair of shoes to try so I ordered them. Costly and a pain in the neck waiting and returning. Order came with a stack of catalogs. She threw them out and won’t be ordering again.”
“I ordered something from them back in May. I noticed a charge of $18.69 on my debit card. I scrolled back several months and realized they charged me that monthly for 3 months. It would have gone on indefinitely had I not caught it. They said I signed up for their rewards program. I would never pay $18 a month for a rewards program at a company I bought one item for. Must be fine print and there should never be fine print. They did cancel it, but I'm mad that it happened.”
“The worst!!! Do not order from Woman Within. They cash your check and you never get the merchandise. They say it is "out of stock" but they keep your money and merchandise, too. I cancelled an order in March and still don't have a refund 4 months later! RIP OFF!!!!!!!!”
“Your coupons are tragic and mispleading my wife ordered over a $100 of merchandise at regular retail and one item on clearance the coupon said that she ordered clearance items so ahe did not get savings. Sorry Charlie she bought one clearance tunic top that was not included in the $110 of regularly priced items her total was $158.00 + shipping. She was very disappointed that she got ripped off on her coupon. I told her not to shop with you again.”
“I ordered from women within expecting my items to be in by a certain date which they were not. I requested expediated shipping which they changed on their end so my items I was expecting to receive will not be in until Monday. This was so disappointing to know and when I called customer service they were not help at all. I really am displeased with this company at this point.”
“I wish I would have read the reviews before my purchase. My order was delivered today the quality is do bad and I was charged a lot of money. I called Woman within to inform them I was returning the order. At first they didn’t want to refund the money back to my credit card. The finally agreed and tu old me I would receive an email with the confirmation to return the order. When I read the email later in the evening I am not getting a full refund. I called Woman Within back to discuss the d Email I was given a long story that they do not refund the full amount. Stay from Woman Within. This company should not be in business.”
