“They sent me the wrong item and it came is a bag that was torn with a dirty label. It looks like something someone else returned. I will never buy anything from them again!”
“I didn't receive my package and then I have to fill out an affidavit that I didn't receive it. It takes 48 hours to receive the email and then you have to wait on a decision. This was my first and last time ordering from them.”
“Online checkout doesn't work, they make you call in and talk to a man with a thick accent. They couldn't make the price the same as online or figure out free shipping with my card! If something doesn't fit they make you pay $10 to return it!!!
$200 order and they still make you pay $30 shipping. Super crappy.”
“I made the mistake of buying 2 bras based on the photos in the catalog. Both had cups made from flimsy material offering no support at all. From now on, I go to a real store so I see and try on the merch.”
“Very questionable company.
Made a one time purchase on my husband’s credit card. 10 months after he’s asking me who’s Womens Within and why are they charging us $18 a month.
I called the general costumer service to get a refund because I did not agree to a membership or recall receiving any info on that. The first customer service representative gave me a number to call, which she confirmed when I repeated it back. However, the number turned out to be non-existent. When I called again, I was given a different number and told they were closed for the day and to try again tomorrow. Despite this, I called anyway and managed to reach someone who provided yet another number, stating it was available 24/7. I am now in the process of receiving a refund for 10 months. The whole process just felt very shady and will not be using their services ever again”
“HORRIBLE, do not use. Talked to them today woman was very RUDE! So rude I ended hanging up. Received my order and a pair of shorts I did not order. Told was
My problem and refused to credit my return without shipping and re stick fee. Cheap material, order a size 20 came more like a 14. RUN fast from them.”
“The return process is ridiculous! Because the loss of package is 20 days you WILL NOT be issued a refund until those days have passed. Calling them is a waste of time. I finally chatted and she claimed I would now get a refund…if it does show by chance…they will take the money out of your account again. And then the return process will start again. I had it expressed shipped which made it worse. They didn’t even want to refund the express ship part because they said I didn’t order it express!!!! What a joke. What worthless company in my opinion. DONT ORDER FROM THEM!!!!!!!!!!!!!!!!!”
“The website on line is not user friendly. I could not pull up my details for my transaction. And to top it off you cannot cancel an order! This should be clearly stated so users are informed of this before they order. I will not order on line again and will tell family and friends not to use the website.”
“I bought a t-shirt that I returned for not being the correct size. This was almost a year ago and I am continuously being billed for this returned item. It recently appeared on my credit report for $337. This is absolutely ridiculous for a $20 returned item that I DO NOT owe for. I want it removed from my credit report immediately !”
“They have not sent my return money back after 4 months. Then thinking I had paid all I owe with no bill in the mail I get tagged with a 30.00 late fee over 2.00. They said they had received my items back but still no money in return. I wouldn't suggest anyone do business with them EVER.”
“Shipping is so expensive. When you use a coupon the shipping gets inflated. Too much for shipping and if you choose to return something, they subtract return shipping costs. They may call it a restocking fee. Example, I bought a dress @ $25. I chose to return it because the fabric was horrible. I paid $25 + tax + $7.99 shipping. Roughly, $35 all in. When I returned it through their Happy Returns system I got About $14 back - so less than %50 back on a return. Shame Sham no thank you mam.”
“Their sizing is ridiculous. I am an XL, except from them, I usually order L. Just spent almost $200 only to have nothing fit. I look like a 6 yr old in my mom's clothes.
Miraculously I should be ordering a M now??? And now they CHARGE to return items? I am DONE with them.”
“WOW! Thought I'd try Woman Within for a pair of white jeans. Their site says free returns. I paid $ 32.49 and the pants arrived with no invoice or how to return. I finally got a rep who sent me a shipping label and I sent them promptly back. I had to call today and got transferred several times until I got someone to look up my return. They gave me $13.30 back! What a rip off! I WILL NEVER USE THIS COMPANY AGAIN. Buyers beware, the clothes are cheap and they have a TERRIBLE RETURN POLICY.”
“I placed a $350. with woman within. the tops were really cheap and pilled. I sent them back. they deducted the shipping and only allowed 1/2 the amount. they told me I could have happy points. I was going to order more clothes. they told me I had to pay shipping again. If I ordered more clothes I would not. that is a horrible company that borders on scammers. the tops I kept are cheap one was 2x the size it said it was. the pants are way to thin..I have been scammed out of 350. dollars. Never again.”
“I ordered 3 bras and returned them because to they were to small
They have received my returned package and have never done anything since
Sent in january and now april
Sadly this site seemed to have great stuff for oversized people
Never never again”
“First and last time doing business with this place. I should have looked more closely at their return policy. A 79.00 order when I purchased it , was 52.00 when I returned it. Very disappointed in the products and definitely their way of doing business.”
“Too long, way too long, knit pants. They're marked petite. I bought them as petite. I went through the hoops to submit a return. I would get a refund of $8 for a total order of $28 (which included shipping.) What a crock! I backed out and will hack some way to shorten the item. Boo, Woman Within!”
“while trying to place an order over the phone the salesman decided he needed another credit card. i refused to give him one and cancelled the order because i felt as if he was scamming me. he was. i received a letter from experian telling me that the credit card he tried to sign me up for was declined because he got my social security number wrong. i tried to report it to woman within but they kept on hanging up on me. i will never order from woman within again.”
“They have a sneaky way of signing you up for a new Rewards program. By giving them your email address, you agree to some silly rebate program that cost you $16.95, after a free trail period. When I called to complain, they refused to refund.”
