woodsheets.com Reviews

“ Across my last three or four orders, they have repeatedly failed to deliver anywhere near the promised timescales — even though I paid extra for express delivery. ”

“ Utterly useless! Paid extra for 1-3 day delivery, that was 5 days ago. No dispatch email, no idea where it is or what's happening. Emailed them twice, called, but no-one answered. Left a voicemail asking for a call back. Been waiting for over 24 hours! AVOID THIS BUNCH OF COWBOYS! ”

“ Still waiting 4 weeks after order. Payed additional money for express delivery. Do not use this company. ”

“ Don't use this company, they lie, promise delivery then don't deliver, they don't answer emails, they don't answer the phone, and if you ever get to speak to someone, they promise to come back to you and they don't!! I've used them a couple of times, but will never again, as both times they've taken weeks to deliver, for next day delivery orders. ”

“ They offer expensive express shipping estimating 2 to 3 day delivery. This is a complete misrepresentation. It takes weeks to get your product. Then the quite small print terms of 30 day delivery. Absolutely rude and arrogant. I strongly suggest you fine an alternative company. ”

“ Terrible company with shockingly bad aftersales service. I had a shortfall on the delivery of parts ordered. Complained via email, no response. Phoned twice and told the shortfall would be despatched quickly, still waiting. Have now given up. Avoid this company at all costs. ”

“ Two weeks from order to delivery! 2. ”

“ We asked for a replacement or refund and were told they couldn't honour my cancellation request because it was still within 'our' 30-day contract and because the order was bespoke, they have 30 days to get my order to me correctly which goes against what their own website says: "you have a legal right to cancel a Contract in law during the 14 period after receive delivery. ”

“ Upon receiving the invoice confirmation email, I noted a section clearly stating: Shipping Methods - Economy delivery (Medium) Estimated Delivery Date: 21 Feb 2024 This was on the 14th of February 2024. ”

“ delivery took 2 weeks longer than advertised, one of my two pieces was cut to the wrong dimensions ”