Woodstove-Fireplaceglass Reviews

Name: Woodstove-Fireplaceglass
Address: 631 Vermont St, Quincy, Illinois
Rating: 4.83

4.8 Rating 1,788 Reviews

96 %

of reviewers recommend Woodstove-Fireplaceglass

4.8

Based on 1,788 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Woodstove-Fireplaceglass:

Woodstove-FireplaceGlass are your experts in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

info@woodstove-fireplaceglass.com

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Woodstove-Fireplaceglass 5 star review on 13th March 2025

218

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service. My first glass was oversized by 1/16 of an inch in height, which isn’t typically a problem probably, but with my model It did. I called and they were quick to help. After texting them a picture of a tape measure and the glass they rushed me out another one with a return label and I had it two days later. Would be glad to do business with them again!”

Helpful Report

Posted 2 months ago

“The replacement baffle fit perfectly into the stove. Excellent product. However, it was shipped via FedEx, and they held onto it for over a week and finally delivered the part after multiple attempts to locate my parcel. Please drop FedEx and ship with a different company. FedEx is terrible on the east side of the US.”

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Posted 2 months ago

“Product arrived exactly as described and ahead of schedule!! Thank you all for being exactly what our country needs!!”

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Posted 2 months ago

“Glass was broke on arrival got a replacement and it won't seal”

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Posted 2 months ago

“This company is very good. Their description of their glass sizes was easy to understand, I ordered the glass I needed (local woodstove store was terrible), I got confirmation, and the glass arrived two days before it was supposed to. If I ever need stove glass again, I know right where to go!”

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Posted 2 months ago

“Superb service, fast and professional. I had a part fail under warranty. A quick phone call and an email with pictures and I got my replacement in a day or two. I will defiantly continue to do business with them.”

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Posted 2 months ago

“Worked great to get my workshop warm and cozy again! Was thrilled to find the right part so easily.”

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Posted 3 months ago

“I love the fit time to get shipped and spray glass cleaner”

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Posted 3 months ago

“Clear, fast delivery, great warranty”

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Posted 3 months ago

“Everything was great with the glass.thanks gary”

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Posted 3 months ago

“Best customer service ever. Thanks!”

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Posted 3 months ago

“I had purchased a spare glass many years ago when I had one break and it took me over a month to get a replacement. When it broke this time I had a replacement and was warm the next day. I ordered one from you as a spare and have put it in a safe place so it will not get accidently broken. Your service was quick and it would have been only 4 days without a fire not like the month last time. Your web site was very informative and easy to order the exact size from.”

Helpful Report

Posted 3 months ago

“I have had my wood burning stove for over 30 years and my wife and I really enjoy it. It puts out some serious heat. I would clean the glass with harsh abrasives and eventually put a lot of scratches in the glass. This really affected the clarity of glass and we could not enjoy seeing the fire as we once did. Since then I discovered "over cleaner" as a way to clean the glass safely and in seconds. Wear gloves and a mask!! But the damge was done, I tried polishing the scatches out but it wasn't working. I found Woodstove Fireplace online and I called them for advice. They were super helpful on the phone. They cut a new ceramic glass exactly to my needs the same day I orderd it. I got it two days later. I also got the installation gasket kit. I repainted the door and polished all the brass. I would highly reccomend them!”

Helpful Report

Posted 3 months ago

“I am giving the Imperial Gasket Adhesive a five star as it was much easier to apply as opposed to Rutland Stove Gasket Cement. So far the newly applied gasket works well.”

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Posted 3 months ago

“fit great , got a warranty, came fast , came in one piece ! all i could ask for (: thank you”

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Posted 3 months ago

“Great product. Quick deliver.”

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Posted 3 months ago

“Yeah, the glass arrived super fast and it’s working awesome”

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Posted 3 months ago

“It was perfect I call 10 glass company no help. Received the glass in 4 days. I would have some to call glass company and let the glass company order and install. Total price 172.00 no shipping. I would give you guys a 10 star if possible!!”

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Posted 3 months ago

“The glass and tape gasket were exactly what I needed! The fit was good, and the installation was simple. Would highly recommend Woodstove-Fireplaceglass.”

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Posted 3 months ago

“Kat was so pleasant, and helped us get exactly the glass we needed!”

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Posted 3 months ago

Woodstove-Fireplaceglass is rated 4.8 based on 1,788 reviews