Woodworkers Supply Inc Reviews

Name: Woodworkers Supply Inc
Address: 5604, Alameda Place Northeast,, Albuquerque
Rating: 4.40

4.4 Rating 4,559 Reviews

85 %

of reviewers recommend Woodworkers Supply Inc

4.4

Based on 4,559 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

800-645-9292

Email:

reviews@woodworker.com

Location:

5604, Alameda Place Northeast,
Albuquerque
87113

Write Your review

Tell us how Woodworkers Supply Inc made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Woodworkers Supply Inc 4 star review on 20th March 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you”

Helpful Report

Posted 1 year ago

“no problem so far i have ordered from this company before all has been good”

Helpful Report

Posted 1 year ago

“so far so good”

Helpful Report

Posted 1 year ago

“Had exactly what I was looking for.”

Helpful Report

Posted 1 year ago

“Did not order screws because there is no easy way to add items to cart”

Helpful Report

Posted 1 year ago

“so far so good”

Helpful Report

Posted 1 year ago

“Confirmation that I have prior purchases was difficult to acquire.”

Helpful Report

Posted 1 year ago

“It seems you have the exact hinge I have been looking for. Your description was excellent, providing all the measurements. Ordering was very easy”

Helpful Report

Posted 1 year ago

“Easy”

Helpful Report

Posted 1 year ago

“ordering for the first time was really easy. I am hoping there is no issue with delivery. If not then you will be one of my new best friends!!”

Helpful Report

Posted 1 year ago

“all is well”

Helpful Report

Posted 1 year ago

“Do not buy from this company! The positive reviews in my opinion are inaccurate and do not reflect current standards! I have had the worst experience with this company. I had ordered table slides from the company in January and did not receive them until March. I have not been able to use my beautiful table for over a month. A wood making company in the United States should make their own products and not outsource from other countries like Canada. Had I known this fact and had I known that I would have to wait a month and a half to receive the product, I would have ordered elsewhere. In addition, the company upcharged me without my permission due to increasing costs on their end (Which is not my problem and just bad business). I will never buy from them again and I suggest that you thoroughly do your research and consider alternatives before buying from this company.”

Helpful Report

Posted 1 year ago

Hi Nick, We cannot apologize enough for the poor experience you had with us. Our priority in the last few years has been to source as many of our products as possible locally wherever possible, but sometimes we have little option and must endure longer than normal procurement times with non-local sources. This leads us to the topic of pricing changes as you mentioned above. We will never charge our customers for product(s) which cannot be shipped right away, and this can lead to some confusion where there is a large gap between the time an order is placed, and the time it is shipped, that we may be forced to adjust our pricing to remain competitive. In these instances we always contact our customers to update them on pricing changes and to request permission to proceed with the order before doing so. In instances like these we recognize that even after contacting customers like yourself, it can leave a poor taste in the mouth that we have not done our best in respecting your time and finances. We will do better to avoid scenarios like these, but wherever necessary communicate our handling of this process, and any price changes that may occur as transparently as possible. We wish you the best of luck with your table and all future projects, and hope we may earn your business again in the future.

Posted 1 year ago

“On line help needs some work. Could have been time of day, was very busy”

Helpful Report

Posted 1 year ago

“Tedious check-out but got the job done.”

Helpful Report

Posted 1 year ago

“Product has been returned. Right length and width but blade was too thick to fit in the channel of my band saw's guide.”

Helpful Report

Posted 1 year ago

“online process quick and easy”

Helpful Report

Posted 1 year ago

“website doesn't work with Chrome browser”

Helpful Report

Posted 1 year ago

Hi Farid, we apologize for the poor experience, is there any chance you can tell us more about the issues you experienced with Chrome? Did something not show or work properly? Thank you so much!

Posted 1 year ago

“website is good, but resetting the password took two tries. Link did not work initially”

Helpful Report

Posted 1 year ago

“Product availability is great. Searching for sanding sleeves was not easy on website.”

Helpful Report

Posted 1 year ago

“Great company that I've been using since back in the mail-order days before Internet. Solid and predictable, great quality products and huge selection.”

Helpful Report

Posted 1 year ago

Woodworkers Supply Inc is rated 4.4 based on 4,559 reviews