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Woolacombe Bay Holiday Parks Reviews

4.6 Rating 12,438 Reviews
92 %
of reviewers recommend Woolacombe Bay Holiday Parks
Company Reviews Questions Metrics
4.6
Based on 12,438 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Easy
Read Woolacombe Bay Holiday Parks Reviews
Visit Website

Phone:

01271870343

Email:

goodtimes@woolacombe.com

Location:

Woolacombe Bay Holiday Park, Sandy Lane, Woolacombe
EX34 7AH

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Mr Hyne
Verified Buyer
“I have not arrived yet for my holiday so I presume this request for a review is for the on line booking process. I found it easy to navigate, easy to find accommodation differences, park differences, and whats included or not. Easy to confirm what you want and then to progress to pay”
Helpful Report
Posted 1 year ago
Mr Best
Verified Buyer
“Looks good can’t wait”
Helpful Report
Posted 1 year ago
Mrs Austin
Verified Buyer
“Easy consise website”
Helpful Report
Posted 1 year ago
Mr Baker
Verified Buyer
“..........”
Helpful Report
Posted 1 year ago
Mr Parlett
Verified Buyer
“Have used all three sites over the years and have just booked another stay which will be our 20th visit. Only ever had minor issues which have always been addressed to our satisfaction. All of the sites are well-maintained and clean. The prices are competitive and it even more so when you visit regularly. Very happy customer.”
Helpful Report
Posted 1 year ago
Miss Whiting
Verified Buyer
“Easy and simple to book.”
Helpful Report
Posted 1 year ago
Mr Bath
Verified Buyer
“Fantastic and so easy to use, booked within 10 minutes can’t wait for our holiday.”
Helpful Report
Posted 1 year ago
Mr Albone
Verified Buyer
“Really poor booking service money taken from account but no confirmation some 48 hrs later can’t retrieve my payment because transaction is pending ironically I have been sent the booking feed back form before my booking has been confirmed leaving me in limbo!”
Helpful Report
Posted 1 year ago
Dear Mr Albone, We were sorry to read you are disappointed with the online booking experience, it does not correspond to most other guests' journey booking online so we investigated your concerns. Your booking confirmation email was sent immediately once your booking was made, this is an automated process. You should receive two emails, one without an attachment and one with; some email clients block emails which contain PDF attachments like the booking confirmation, so the first email suggests to check your junk/spam folder if it is not in your inbox. You can also view your booking at any time from the second it is created at www.woolacombe.com/myaccount which also has an feature for you to resend a booking confirmation to your email. We can see that your bank authorised your payment when you booked yesterday on 16 May at 7.23pm and then they settled payment to us on 17 May at 4.57pm. Due to the way the entire card payment system works, payments are never immediately completed and go into a stage of pending until the bank settles them to the merchant. No merchant, such as ourselves, controls when the bank settles a payment although this is usually within 24 hours on working days. If the payment still shows as pending, you will need to contact your card issuer. We can see that your payment was settled in just under 10 hours from when you booked it 16 hours prior to your review. We hope despite your present disappointment you are looking forward to your stay as much as we are looking forward to welcoming you. ^kd - social media team
Posted 1 year ago
Mr Dean
Verified Buyer
“I am a double checker keep going back to check things, this site allows you to do that reasonably easily, all in all a pleasant experience.”
Helpful Report
Posted 1 year ago
Mrs White
Verified Buyer
“So easy to navigate the site and view what is on offer. Great to be able to make informed choices and have options. Looking forward to our holiday with our young grandchildren”
Helpful Report
Posted 1 year ago
Mr Mcquinn Mcquinn
Verified Buyer
“So easy to book. Couldn't be better”
Helpful Report
Posted 1 year ago
Mrs Pitcher
Verified Buyer
“Arrived yesterday for our 4th stay at Twitchen. We were checked in quickly and smoothly. The dog friendly caravan with deck was in a lovely position with views out to sea, it was clean and smelt fresh on opening the door. We have loved everyone of our stays at Twitchen and have just booked for next year. Great location for some amazing walking. Dogs are made very welcome with their own goody bag on arrival. We cannot fault anything about the site and will certainly be enjoying the remaining days here and look forward to coming back next year.”
Helpful Report
Posted 1 year ago
Mr Dighton
Verified Buyer
“Simples”
Helpful Report
Posted 1 year ago
Mrs Snow
Verified Buyer
“Beautiful location. Close to beach and fantastic walks. Lovely clean site”
Helpful Report
Posted 1 year ago
Mrs Dunn
Verified Buyer
“My husband was gifted a lovely holiday at Twitchen House inc hot tub and bbq-we enjoyed it so much that on return we booked again also taking advantage of a great discount 😃-it was so easy to book online”
Helpful Report
Posted 1 year ago
Mrs Lock
Verified Buyer
“brilliant stay,very helpful staff,lovely location coming back next year”
Helpful Report
Posted 1 year ago
Mr Morgan-lavery
Verified Buyer
“Brilliant apart from one MASSIVE problem the 'pathway to the beach' signs don't say anything about not being able to get pushchairs or prams down it”
Helpful Report
Posted 1 year ago
Mrs Small
Verified Buyer
“Excellent place to stay lovely staff especially Tom who was maintenence and lots to do will be back”
Helpful Report
Posted 1 year ago
Mrs Brampton
Verified Buyer
“Great fun had by all”
Helpful Report
Posted 1 year ago
Mr Garrod
Verified Buyer
“Easy to deal with no issues. Great place”
Helpful Report
Posted 1 year ago
Woolacombe Bay Holiday Parks is rated 4.6 based on 12,438 reviews
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