Woolacombe Bay Holiday Parks Reviews

Name: Woolacombe Bay Holiday Parks
Rating: 4.61

4.6 Rating 12,438 Reviews

92 %

of reviewers recommend Woolacombe Bay Holiday Parks

Company Reviews

Questions

Metrics

4.6

Based on 12,438 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01271870343

Email:

goodtimes@woolacombe.com

Location:

Woolacombe Bay Holiday Park, Sandy Lane, Woolacombe
EX34 7AH

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Woolacombe Bay Holiday Parks 5 star review on 22nd October 2024

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Woolacombe Bay Holiday Parks 5 star review on 17th October 2024

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Woolacombe Bay Holiday Parks 5 star review on 1st October 2024

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188

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We had a sudden situation which meant we could not attend and we did not have the cover. I informed customer services a few days before we were due and when I advised it would be unlikely I would have anyone to transfer the booking to their overriding priority was to rush us to cancel so that they in their own words could rent the van out to someone else. I was also advised that they wouldn’t have covered our situation with their cover anyway. Their overriding priority was to seek to rent it out to someone else with no gesture made if they were able to do so whilst we would just lose everything. To add insult to injury the call was ended with remember next time to book insurance. I also noticed when a van was assigned it was on the top of the hill and we had left special access instructions which would have meant this van would have been unsuitable anyway. I attempted to complain but found there was no interest aside from saying that’s the way we operate and procedure was followed. Just be aware that should anything go wrong there is limited interest.”

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Posted 1 year ago

“Always easy to book and if any queries they are always willing to help. Thank you”

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Posted 1 year ago

“Superb holiday location close to lots of sights. Park really friendly and facilities excellent. Can’t beat a holiday in woolacombe bay holiday parks.”

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Posted 1 year ago

“Easy to book online. Can’t wait for our holiday next year.”

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Posted 1 year ago

“We stayed at Twitchen House site this October 2023. Our first time there. From first entry to the site we were impressed. Its a very clean well maintained site. The caravan it self was great, husband alittle disapointed no TV in the bedroom, but we were very happy with everything else. We had drinks and meals in the main block also went to the cinema, a first for any site we've ever been on before. It was great. There is so much to do on the site we've booked to come back twice next year and can't wait. Everyone was very friendly and helpful. It was very quite when we were there, both enjoy good nights sleep on a very comfortable bed. If you do want to get out and about its very central, we enjoyed a short drive through a pretty village to Woolacombe twice.”

Woolacombe Bay Holiday Parks 5 star review on 28th October 2023

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Posted 1 year ago

“Just booked so have not arrived there yet but her park looks lovely and cannot wait to enjoy our break”

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Posted 1 year ago

“Easy to book, very helpful staff as always.”

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Posted 1 year ago

“Love Twitchen House! The park is so well kept and all the staff are lovely. We always holiday there out of season so the site is quiet and peaceful.”

Woolacombe Bay Holiday Parks 5 star review on 24th October 2023

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Posted 1 year ago

“Booked on line found it very easy at my age to book What’s not to like”

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Posted 1 year ago

“Very helpful and accommodating 👍🏻”

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Posted 1 year ago

“Easy to understand, clear payment plan and options, quick process. The only thing that could have improved it would be the ability to compare different caravans.”

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Posted 1 year ago

“Excellent booking services. Thank you.”

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Posted 1 year ago

“Brilliant can't wait to get on holiday”

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Posted 1 year ago

“We love using your parks and after about 13 years were comming back for more”

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Posted 1 year ago

“Very clean accommodations and sites, and very dog friendly. Would highly recommend.”

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Posted 1 year ago

“Lovely place and clean friendly staff. The caravans are very comfortable and clean and any problems they will fix it”

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Posted 1 year ago

“I messed up my booking and they were lovely, sorted it with no drama. Super friendly”

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Posted 1 year ago

“My family spent last weekend at Woolacombe Holiday Park, it was wonderful and as soon as we got home yesterday we booked our Easter holiday for next year. We can't wait.”