Woolovers Reviews

Name: Woolovers
Address: -, - -, West Sussex
Rating: 2.16

2.2 Rating 120 Reviews

25 %

of reviewers recommend Woolovers

2.2

Based on 120 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone

About Woolovers:

WoolOvers supplies womens and mens Wool, Cashmere & Cotton Knitwear. We also offer a great range of ladies silk and cotton jumpers, cardigans & sweaters.

Visit Website

Email:

info@woolovers.co.uk

Write Your review

Tell us how Woolovers made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I believe that Woolovers cashmeres are made in China- Google, but I'm not placing an order that comes from China. I would like to support the UK wool producers and woollen garment production or at least from Europe. I have just returned a 2 cashmere cardigans to John Lewis as they came from China. This can not be considered ethical or sustainable. CHECK the LABEL carefully! I'm now looking for a home producer. I have had mixed results with the quality from Woolovers. I'm still wearing an 80% marino 20% cashmere cable jumper bought about 5years ago -its great! I did send back a number on men's 100% lambs wool jumpers. They hung like woven fabric and had no wool qualities at all. NO spring, softness or good elasticity- stretch and recover properties. I've bought some recycled wool which was better. What's happening to the quality and lack of weight per garment?”

Helpful Report

Posted 4 years ago

“My daughter worked there and the staff are treated badly. The CEO is a megalomaniac and if staff have any grievance , he tells them to leave. They claim to be green and ethical , but this is nonsense. The majority of garments are made in China and shipped to UK. They then may be sent out to customers in places like Russia , Korea, or Japan. If they are returned , they are sent back to UK. This could be a total journey of around 25,000 miles. Also, they send out over 1 million paper catalogues a year. Hardly green , or ethical.”

Helpful Report

Posted 4 years ago

Helpful Report

Posted 4 years ago

“Poor quality, itchy wool. 'British Knitwear' this is not! Made in China and it shows. I should have listened to the other reviews.”

Helpful Report

Posted 4 years ago

“I bought a cardigan in December 2019 .I waited about a Month then I took contact with Woolovers they answer promising someone from Service will contact me to help me. I contact Woolovers again They don´t answer me. My surprised was They took already about 75 € which I payed with Mastercard. I never got my Item. I can not recommend you. Don´t buy there.”

Helpful Report

Posted 5 years ago

“Women’s cashmere sweaters made in China. Thin and poor quality.”

Helpful Report

Posted 5 years ago

“I ordered a black edge to edge cardigan. I needed it to go to my sister's funeral. I ordered it on 2nd February and paid extra for express delivery - one working day. It did not arrive in time. It did not arrive until several days after the funeral. I contacted Woolovers and they repaid me £3 for the extra postage. Will not be using them again.”

Helpful Report

Posted 5 years ago

“When I bought three spencer of the same size, one fitted, one loosely and one clearly too large. I returned it using their label. After 10 weeks it came back to me: address unknown. Feels like a scam or very bad organisation.”

Helpful Report

Posted 5 years ago

“Bought a pair of lounge trousers my wife. When to woolovers as my wife had bought an item previously and loved it. Product pilled and bobbled badly within a couple of hours of wear. Woolovers not interested, said natural material and to wash item and get a pilling comb and basically was trying to end the call before allowing me to reply. For the prices charged these are inferior products and I would avoid.”

Helpful Report

Posted 5 years ago

“On first careful washing one garment shrank, a further purchase milled up so badly it was unusable. Quality has changed drastically - will not buy again. Dreadfully disappointed.”

Helpful Report

Posted 5 years ago

“I have been purchasing from Woolovers for 25 years and until recently had been very satisfied with their products. Since the takeover, the quality and styles have deteriorated but I have continued to buy, that is until now. All the garments bought in the last three years have shrunk on careful washing, the most recent one shrunk eight inches! I am very disappointed as there is no one else who is providing the quality you used to supply for straightforward country clothing at a reasonable price.”

Helpful Report

Posted 6 years ago

“Would not give a refund for cashmere socks although they had NOT been opened .This was not a hygenic issue as stated by woolovers in their terms and conditions it was to do with the size which was far too big.Very diss appointed with the response recieved”

Helpful Report

Posted 7 years ago

Woolovers is rated 2.2 based on 120 reviews