The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Even when the wrong order was delivered Woolroom sorted it out straight away. Great Courier very helpful”

Helpful Report

Posted 5 years ago

“Love my duvet. Comfortable. I bought a second one for the caravan. Service outstanding”

Helpful Report

Posted 5 years ago

“I bought two items from this company. A wool cot liner and wool blanket. They are perfect for the A/W months. My baby’s room is constantly hit by the weather making the only wall to place a cot freezing. I can honestly say they have both worked a treat. Happy mummy.”

Helpful Report

Posted 5 years ago

“My order wa processed a sent out to me vet quickly. Very good service”

Helpful Report

Posted 5 years ago

“The duvet and mattress protector arrived very quickly and well packaged in cotton cover bags in a cardboard box - no plastic. I will never go back to synthetic duvets again. My quality of sleep is much improved since sleeping under the deluxe wool duvet. I used to wake too hot in the middle of the night. Now I sleep uninterrupted till dawn. The only gripe I have is that my dog now refuses to go to his bed!”

Helpful Report

Posted 5 years ago

“Am loving my new duvet (classic medium) and pillow (classic) so warm and comfortable to sleep under. And a lovely firm to do business with, thank you woolroom.”

Helpful Report

Posted 5 years ago

“I bought a wool duvet, its beautiful and feels much nicer than a feather one. It had a discount and was money very well spent.”

Helpful Report

Posted 5 years ago

“A little concerned the box showed up damaged. Might need to use a heavier grade corrugated box for international shipping. The merino wool throws are in great condition and absolutely gorgeous. Great quality. Very pleased.”

Helpful Report

Posted 5 years ago

“I ordered a double duvet which arrived quickly. I wouldn't hesitate to order again, I'm very happy with their service.”

Helpful Report

Posted 5 years ago

“I received my lovely bag of wool, very pleased with the service and the product.”

Helpful Report

Posted 5 years ago

“I just love my new classic wool duvet: light, warm, doesn't make you sweat. Great buy, already recommended to a friend!”

Helpful Report

Posted 5 years ago

“Lovely wool filled mattress protector. I may even get a proper next as this one really made the bed feel so much comfier and cosier. Definitely getting a better nights sleep so far so good!”

Helpful Report

Posted 5 years ago

“Not just simply the highest integrity & quality of everything Woolroom offer, but also the best & highest integrity of customer service ! Thank you Woolroom!”

Helpful Report

Posted 5 years ago

“Good brand ❤️”

Helpful Report

Posted 5 years ago

“Good smooth service and high quality products. Love my quilt and mattress topper.”

Helpful Report

Posted 5 years ago

“All arrived quickly as ordered. The comforter - though rated as light - is quite warm. The wicking properties are good, and it breathes well. Inside a duvet cover with a top sheet one stays comfortable even during relatively cold weather (15F outside/60F in).”

Helpful Report

Posted 5 years ago

“easy to use website, and ordered the all season deluxe duvet, which was delivered on date and time stated by DHL. We unpacked it and left it on the spare bed for a week fluffing it up twice a day, and have now been using it for a week and have found no issues with the weight, smell, sound or the poppers connecting the two duvets as stated in customer reviews, and are thoroughly satisfied with this excellent product, which is exactly as claimed in its description.”

Helpful Report

Posted 5 years ago

“Just love the woolroom have purchased a few items ,and very happy with everything I have.recommended to friends and family,good service everything”

Helpful Report

Posted 5 years ago

“I bought 3 pillows from the woolroom 18 months ago and love them! My mum needed a new duvet so I told her about the woolroom and she bought one for each of us and We love them so much I’ve bought one for my daughter too! I’m thinking of getting a Wool mattress topper next! 🐏”

Helpful Report

Posted 5 years ago

“I had a few problem with the delivery, but once received I love my duvet.”

Helpful Report

Posted 5 years ago

The Wool Room is rated 4.8 based on 5,164 reviews