The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very prompt delivery. Beautifully packaged and presented products. We are loving our new pillows, safe in the knowledge they are completely natural and chemical free!”

Helpful Report

Posted 5 years ago

Thank you for your order, we are pleased to read you are happy with the pillows. Woolroom

Posted 5 years ago

“I am very happy with workroom product.”

Helpful Report

Posted 5 years ago

Thank you, Woolroom

Posted 5 years ago

“This is a great wool duvet 1st one we have had wish we had got earlier”

Helpful Report

Posted 5 years ago

Thank you!!! Woolroom

Posted 5 years ago

“fast shipping, nice cellular blanket, but the address on the package was incomplete, so I had to call the courier to solve the ( little ) problm”

Helpful Report

Posted 5 years ago

We are sorry to hear this, we will mention this to our warehouse team to be extra vigilant on the shipping info. Thank you, Woolroom

Posted 5 years ago

“Absolutely love it”

Helpful Report

Posted 5 years ago

Thank you!!! Woolroom

Posted 5 years ago

“Absolutely love it”

Helpful Report

Posted 5 years ago

Thank you!!! Woolroom

Posted 5 years ago

“Absolutely love it”

Helpful Report

Posted 5 years ago

Thank you!!! Woolroom

Posted 5 years ago

“Just what we hoped for, and more love it”

Helpful Report

Posted 5 years ago

Thank you!!! Woolroom

Posted 5 years ago

“Very pleased with baby sheepskin bought for out baby granddaughter”

Helpful Report

Posted 5 years ago

Thank you, we are pleased both you and your baby grandaughter love the woolroom products. Woolroom

Posted 5 years ago

“Although the sheepskin is very good i was disappointed to see that it was made and imported very Vietnam, i was under the illusion that all of your goods were produced in the UK.”

Helpful Report

Posted 5 years ago

I am sorry to read of your disappointment. We source all our wool and cotton in the UK for our bedding but the accessories do sometimes have to be sourced from further afield, aplogies this was not listed online. Woolroom

Posted 5 years ago

“Very pleased with service and product - as expected, would recommend or use in future. Thank you”

Helpful Report

Posted 5 years ago

Thank you!!! Woolroom

Posted 5 years ago

“Very good service, I was able to change date of delivery to suit me. The pillows are very good quality”

Helpful Report

Posted 5 years ago

We are pleased to read you are happy with the service and your order. Thank you, Woolroom

Posted 5 years ago

“Excellent quality, truly all natural, perfect weight, and love that it’s machine washable. We are very satisfied with this purchase!”

Helpful Report

Posted 5 years ago

Great thank you. Woolroom

Posted 5 years ago

“We were VERY satisfied with our purchase. We ordered pillows and a comforter and the quality was really impressive and gave off a lot of comfort and warmth. The shipping was fast and free to the USA. I highly recommend Woolroom to all my friends.”

Helpful Report

Posted 5 years ago

Thank you, we are pleased to hear you are happy with the service and the order for the bedding. Woolroom

Posted 5 years ago

Helpful Report

Posted 5 years ago

“Quality not as good as the description a thin quilt not duvet Fairly efficient service but waiting for refund first for returned goods sent back promptly. Buying from websites does not suit me!”

Helpful Report

Posted 5 years ago

We are sorry to hear you were not happy with your order, wool duvets do tend to be alot thinner than other filled duvets based on how the wool is carded, we are sorry it wasnt quite right for you. Thank you, Woolroom

Posted 5 years ago

“Am very pleased with both the service received and the product which is, I have to say, the best duvet I have ever had; it feels perfect and has definitely helped with a good nights sleep - have been recommending to friends Thanks”

Helpful Report

Posted 5 years ago

Thank you, we are pleased to hear you love the products. Woolroom

Posted 5 years ago

“Received my pillow promptly. It was well packaged and feels like excellent quality. I wanted more support but didn't much like the idea of breathing in chemicals from memory foam pillows and so far this is meeting my needs. I keep altering the amount of wool and haven't quite got it perfect yet but like the flexibility of being able to tailor it to my needs. Very happy so far.”

Helpful Report

Posted 5 years ago

“I purchased both the lightweight and medium weight duvets. At the moment I'm using the light weight and it's brilliant - maintains a comfortable temperature throughout the night - just perfect. Excellent customer service team who promptly answered a few questions before I ordered.”

Helpful Report

Posted 5 years ago

“Pillow is just as described, and very comfortable. Delivered on time”

Helpful Report

Posted 5 years ago

The Wool Room is rated 4.8 based on 5,164 reviews