The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Price,ease of ordering on line, updates have been very good,will comment on pillows after they arrive and use them for a week stay tuned. George/Chicago,Illinois”

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Posted 5 years ago

“My second set of quilts - best thing I’ve ever bought. Now living in Spain and they work even better over here. No changing of quilts for winter/summer - they cope perfectly with the various temperatures, especially when it gets to 40c!”

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Posted 5 years ago

“We are yet to use our Woolroom purchases (duvet, mattress protector, and pillows - awaiting our new bed) but so far I'm super happy. Quick and easy purchase and delivery, and quality appears to be great. Looking forward to trying them all out!”

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Posted 5 years ago

“I ordered a wool throw and a baby blanket, they arrived swiftly and the qauality is fantastic. I was going to order the throw from another supplier but found it on the Woolroom website and cheaper than the other supplier. So I'm a really happy bunny, or should that be baa-gain hunter!!”

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Posted 5 years ago

“The wool items are of the highest quality and great value for money. The service is very prompt and items are delivered within a couple of days. What better way to support British farmers and use a totally natural product than to buy wool! I am totally converted having a wool fleece under me and wool duvet and pillow and I sleep like a log.”

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Posted 5 years ago

“Excellent service, delivered to door within a couple of days of placing the order, very happy with the quality products”

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Posted 5 years ago

“Took a few nights to get used to the thinness of the duvet compared to feathers. However now very happy. Cosy and comfortable and no sneezing or coughing which is fantastic.”

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Posted 5 years ago

“I found Woolroom searching on the internet for a wool duvet and I can be more satisfied. The service is quick and the quality is very good. I absolutely recommend this company.”

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Posted 5 years ago

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Posted 5 years ago

“Prompt, efficient delivery. I was kept informed all the way.”

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Posted 5 years ago

“What amazing products from an amazing company. Originally ordered a swaledale online but found it too firm, the mattress itself is lovely but for us just a bit too firm. The woolroom honoured their 100 night guarantee and helped us find the right mattress for our needs. I visited both the head office at Oakham and their stores in peak shopping village. We were able to swap the swaledale for an Oxford 9000. The Woolroom facilitated all the deliveries and pick ups needed. As well as pillows, duvets, blankets and covers, we also bought a mattress for our baby boy who now sleeps wonderfully! all products are amazing! Can’t fault the products and the service way above and beyond what was expected. Thank you, I’m sure we’ll be back for more!”

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Posted 5 years ago

“I now sleep without waking up in a sweat, the medium weight woolroom duvet is perfect for my needs. I have a lightweight wool duvet I use in Australia, which is perfect for the Queensland climate, being cool in the very hot weather. The woolroom duvet works perfectly in the British climate, regulating perfect body temperature. Bob Humpston.”

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Posted 5 years ago

“Haven’t had a chance to try it out yet!”

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Posted 5 years ago

“I have struggled with hollow fibre and goose down duvets for years so on the recommendation of a friend I bought your wool and alpaca duvet - perfect, for warmth and weight, wish I had changed years ago.”

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Posted 5 years ago

“Good product and good service”

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Posted 5 years ago

“I ordered a double wool duvet. It was well packed and arrived quickly. I put it in my cover and put it on the bed that day. It is really wonderful. Very light in weight and very warm and comfortable. It seems to warm up really quickly and then remains at the same temperature all night. I love it.”

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Posted 5 years ago

“The items I ordered arrived very quickly and seem to be very well made”

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Posted 5 years ago

“Wonderful duvet. Wish I had discovered your wool duvet sooner.”

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Posted 5 years ago

“When it arrived I really wasn't sure I would like it as it isn't the thick puffy polyester filled duvets we are used to and it felt a bit thin and stiff. But now 2 nights in and absolutely love it, it really does seem to keep a nice even temperature all night even when the heating kicks in in the morning not getting hot and sweaty. Better for the planet, no microplastic and better for the duck and geese! The way it is stitched also means there won't be that annoying lumping up one end which is why I had to get a new one in the first place and constantly having to buy new quilts after washing and although seemed expensive worth every penny and almost wish I had bought the delux considering how much I have spent on cheaper ones over the years. Think this one is for life! Plus it's British wool!”

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Posted 5 years ago

“Excellent service with great product information. My duvet was delivered quickly and the quality is amazing.”

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Posted 5 years ago

The Wool Room is rated 4.8 based on 5,164 reviews